Licensed Vocational/Practical Nurse (LVN/LPN) - Travel

Job Title: Licensed Vocational/Practical Nurse (LVN/LPN)
Location: Portland, Oregon, USA (Onsite)
Job Type: Full-Time
Schedule: Monday to Friday, 8:00 AM – 5:15 PM (40 hours/week)
 
Job Summary
We are seeking a compassionate and detail-oriented Licensed Vocational/Practical Nurse (LVN/LPN) to join our New Member Desk team. This role focuses on supporting the onboarding experience for new members by ensuring a smooth transition into care services, coordinating appointments, and connecting members with appropriate healthcare resources.
 
Responsibilities

• Conduct onboarding interactions for new members, including completion of onboarding questionnaires
• Schedule initial Primary Care Provider (PCP) appointments
• Assign and panel members to appropriate PCPs
• Assist members with navigation to additional services such as dental and specialty departments
• Provide clear communication and support to ensure a positive onboarding experience
• Maintain accurate documentation in systems and ensure compliance with healthcare standards
• Collaborate with internal teams to coordinate member care effectively

 
Required Qualifications

• Active LVN/LPN license in Oregon and Washington
• Strong communication and interpersonal skills
• Ability to manage multiple tasks in a fast-paced environment
• Basic computer proficiency and experience with healthcare systems
• Customer-service-oriented mindset

 
Preferred Qualifications

• Prior experience in patient onboarding, care coordination, or member services
• Familiarity with scheduling systems and electronic health records (EHR)
• Experience working in a multidisciplinary healthcare setting