7 Call Center Jobs in New York, NY

Call Center Jobs in New York, NY

Call center representatives field incoming or outgoing calls with customers and potential clients. Required education is minimal, and on-the-job training is typically adequate. This makes a call center position ideal for anyone looking for entry-level work in customer service and client relations.

A typical day in the life of a call center representative might include:
• Fielding and resolving customer complaints
• Answering customers' questions regarding a particular product or service
• Taking incoming orders, processing payments, and handling the appropriate billing procedures
• Maintaining records of customers' calls, comments, and the resolution achieved.