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Case Manager I

Careers Integrated Resources Inc Albuquerque, NM (Onsite) Contractor
Job Title: Case Manager I
Location: Remote + Field Visit (Albuquerque or Las Cruces)
Duration: 3 Months+ (Possible Extension)

Schedule: 8 Am – 5 Pm Mon - Fri (MST)
 
Job Description:
Is this a temp to hire position? It could be in the future but not right now.
 
Required Licensure / Education:
  • The care management personnel must hold one of the licenses (or relevant state equivalent) below to participate in the initiative:
  • Clinical Social Workers (ex. LCSW, LISCW)
  • Professional Counsellors/Licensed Mental Health Counsellors (ex. LPC/LPCC, LMHC)
  • Marriage and Family Therapists (LMFT)
  • Certified Alcohol and Drug Counsellor (CADC)
  • Substance Use Disorder Professional (SUDP)
  • These staff should have unrestricted license in the state in which they are working as a care manager and a National Provider Identifier.
 
Required Years of Experience : 3 years
  • The utilization of specific care management staff to conduct visits (telephonic or face-to-face to satisfy the requirements of multiple Behavioral health follow-up measures (FUH, FUM, FUI, and IET).
  • Measures In Product:
  • FUH - Follow up After Hospitalization for Mental Illness
  • FUM - Follow up After Emergency Department Visit for Mental Illness
  • FUI - Follow up After High Intensity Care for Substance Disorder
  • IET-Initiation and Engagement of Alcohol and other Drug Abuse or Dependence Treatment
 
Must have skills:
  • Active, unrestricted Behavioral health clinical license in the state of practice (LCSW/LISW, LPC/LPCC/LMHC, LMFT, CADC, SUDP, or state equivalent) • National Provider Identifier (NPI) required
  • Minimum of 3 years of experience in Behavioral health, substance use disorder treatment, care management, or a related clinical setting
  • Demonstrated Behavioral health care management experience, including transitional support following hospitalizations or emergency department visits.
  • Strong working knowledge of Behavioral health quality and HEDIS measures, including FUH, FUM, FUI, and IE
  • Proven ability to conduct telephonic and/or face-to-face outreach with members to support follow-up care • Experience scheduling and coordinating appointments with Behavioral health providers or internal care teams. Ability to utilize established care management programs to provide ongoing member support
  • Excellent clinical documentation skills, with the ability to accurately document member interactions in accordance with job aides and compliance requirements.
  • Strong communication and collaboration skills, including the ability to work with leadership and interdisciplinary teams
  • Demonstrated ability to handle and protect PHI in compliance with healthcare privacy and security standards
 
Day to Day Responsibilities:
  • CM staff responsibilities include Reaching out to members identified for transitional support.
  • Scheduling appointments with members’ Behavioral health treatment providers or Care Connections.
  • Utilizing existing care management programs to provide ongoing member support.
  • Documenting all member interactions, ensuring compliance with the job aide to contribute to HEDIS goals.
  • Communicating with local leadership regarding any questions or concerns about the procedures.
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Job Snapshot

Employee Type

Contractor

Location

Albuquerque, NM (Onsite)

Job Type

Management

Experience

Not Specified

Date Posted

03/06/2026

Job ID

26-05689

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