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Job Requirements of Utilization Management Asst:
-
Employment Type:
Contractor
-
Location:
Bellaire, TX (Onsite)
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Utilization Management Asst
Careers Integrated Resources Inc
Bellaire, TX (Onsite)
Contractor
Job Title: Utilization Management Assistant
Job Location: Bellaire, TX
Job Duration: 03+ Months
Shift : Morning shift
Roles and responsibilities:
Qualifications:
Schedule Notes:
Job Location: Bellaire, TX
Job Duration: 03+ Months
Shift : Morning shift
Roles and responsibilities:
- Primarily responsible for processing initial incoming faxes or phone requests into the intake department Gathering demographic and benefit data and documenting in appropriate system. This is determined through documented policy and procedures.
- Adheres to time frames, and turn around times, as evidenced by results of inter-rater reliability reviews.
- Routes and evaluates all calls and faxes to refer and assign as necessary to other staff.
- Performs data entry of authorization information into systems, and or fax information to, originating physician and or facility or specialist.
- Implements nuances of product line and regulatory requirements in the processing of all authorization requests including notification requirements.
- Responsible for confirming eligibility for requested authorizations and for requesting membership identification numbers for newborns.
- Utilizes resources available from TCHP or State Agencies. Reference may be made by phone or online. Dates must be referenced prior to authorizations.
- Assists with complaint and appeal process regarding eligibility/claims and documents appropriately in the UM system.
Qualifications:
- Managed care, preferably in medical management department, claims and member service background helpful. Healthcare setting employment a plus.
- Ability to operate PC, Windows, Word, fax machine, photocopier, computer and multi line telephone.
- Excellent customer service skills and phone etiquette are required.
- Ability to handle high volume of calls, prioritize work, be flexible and perform as member of a team is required.
- ICD and CPT coding skills (preferred)
- Previous health plan experience is preferred.
- No, certifications required.
- Typing and Data Entry is required.
- Medical Terminology (ICD 10 & CPT coding , Place of service knowledge is required)
- Customer Service experience preferred.
Schedule Notes:
- Hybrid- Day shift 8:00 am to 5pm or 8:30 to 5:30pm or 9:00 to 6:00pm
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