Phlebotomist I

The Patient Services Representative I (PSR I) serves as the primary point of contact for patients and represents the face of the company. This role is responsible for collecting quality blood specimens and preparing them for laboratory testing while following established procedures. The PSR I creates a professional, trusting environment for patients, explains procedures clearly, and performs specimen collection safely, accurately, and skillfully. The role requires strong attention to confidentiality, accuracy, and process excellence while demonstrating leadership behaviors.

• Perform daily activities accurately and on time under the direction of the area supervisor

• Draw blood specimens skillfully, safely, and accurately

• Perform both forensic and clinical specimen collection and processing

• Prepare specimens for laboratory testing according to established practices and procedures

• Maintain required records, documentation, and patient information confidentiality

• Create a safe, professional, and patient-focused environment

• Explain procedures clearly to patients to build trust and confidence

• Demonstrate organizational commitment and promote a positive image to patients, clients, employees, and the public

• Ability to produce high-quality, error-free work in a fast-paced environment

• Ability to work independently with minimal on-site supervision

• Excellent phlebotomy skills, including pediatric and geriatric collections

• Strong customer service and communication skills

• Accurate keyboarding and data entry skills

• Flexibility to meet staffing needs, including weekends, holidays, on-call shifts, and overtime

• High school diploma or equivalent (REQUIRED)

• Medical training (medical assistant or paramedic) preferred

• Phlebotomy certification preferred

  • Required in California, Nevada, and Washington

• Minimum of 6 months of experience (REQUIRED)

• One or more years of phlebotomy experience preferred

• Customer service experience in a retail or service environment preferred

• Previous data entry experience required