Phlebotomist I

The Patient Services Representative I (PSR I) serves as the face of the organization to patients who visit for routine health care or critical health insights. This role involves drawing quality blood samples, preparing specimens for lab testing, and ensuring a safe, professional, and compassionate patient experience. The PSR I performs these duties with strict adherence to protocols, while promoting trust, accuracy, and confidentiality.

• Perform daily tasks accurately and promptly under the direction of the area supervisor.

• Collect and process forensic and clinical specimens according to established procedures.

• Ensure a clean, safe, and professional environment for patients and coworkers.

• Provide clear explanations of procedures to patients and maintain a high level of care, especially during specimen collection.

• Maintain proper documentation and required records.

• Demonstrate leadership behaviors and promote a positive image to patients, clients, employees, and the public.

• Exhibit sensitivity to the confidentiality and accuracy of patient information.

• High school diploma or equivalent (Required)

• Medical assistant or paramedic training (Preferred)

• Phlebotomy certification (Preferred)
  (Required in California, Nevada, and Washington)

• Minimum of 6 months of experience required

• 1+ years phlebotomy experience preferred

• Experience in customer service (retail or service environment) preferred

• Must have keyboard/data entry experience

• Excellent phlebotomy skills, including pediatric and geriatric draws

• High level of accuracy and attention to detail in a fast-paced environment

• Strong interpersonal and communication skills

• Ability to work independently with minimal supervision

• Process-oriented with a focus on efficiency and safety

• Demonstrates organizational commitment and leadership qualities

• Flexible schedule: Must be available for weekends, holidays, on-call shifts, and overtime as needed.