Senior Systems Analyst

Job Title: Senior Application Support Specialist

Top Required Skills
Experience with scripting languages such as Client, R, Python, PowerShell, or Perl. PowerShell and Perl are highest priority but should look for someone well rounded/experience in all
Experience with Kubernetes/HA environments. - start to finish and understanding of function of its connectivity and function in security, has to be able to diagnose if it breaks and fix it
Experience with AWS/GCP/Azure know the Client of the land, understanding what needs to take place if an issue takes place in the clouds, how it communicates, and cost associated with it
Certifications specific to Snowflake, Informatica, Denodo, Dataiku nice to have
o First 3 are really nice to have/Dataiku can get later

What soft skill requirements do you have (team fit and personality requirements)?
Strong communication skills both verbal and written
Ability to lead, collaborate, or work effectively in a variety of teams, including multi-disciplinary teams

High Level Project Overview:
Key Responsibilities
Installation & Environment Management Install, configure, and manage application infrastructure to support data teams
Performance Monitoring & Optimization Monitor system performance using data virtualization dashboards, logs, and external monitoring tools. Conduct performance tuning of queries, servers, and data source connections. Perform query profiling and troubleshooting slow queries. Perform backups, recovery operations, and environment maintenance. Apply object tagging, data classification, retention, and sharing policies.
Security & Access Management Manage authentication & authorization (user roles, ABAC/RBAC, LDAP/AD integration). Review & fix governance/security violations. Enforce SSO integration, MFA, and access control policies. Ensuring compliance with data protection regulations and organizational data governance policies (SOX or regulatory compliance).
Troubleshooting & Technical Support Resolve complex application errors, connectivity issues, and performance bottlenecks. Perform root-cause analysis of system health issues and query failures. Work with application vendor support teams and manage different support cases till resolution
Collaboration & Cross functional Support Work with data/systems architects, developers, DevOps, infrastructure, and business users on different aspects of application as support person
Cost Management Monitor platform health, Snowflake credits, warehouse usage, and storage. Implement resource monitors and usage dashboards to prevent overspending. Tune scaling policies to avoid unnecessary compute consumption.
Develop test cases and validate results for different applications supported by team
Coaches and transfers knowledge to less experienced team members
Exercises independent judgment and decision-making in planning, organizing and conducting work assignments.

Preferred Years of Experience:
Minimum of 5 years hands on experience

Education:
Bachelors degree in computer science, Information Technology, or related field is typically required.

Are there any specific companies/industries youd like to see in the candidates experience?
Prior experience in the utilities industry

Preferred Interview Process Overview (High level):
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