Phlebotomist II

Title: Phlebotomist II
Location: Edina MN
Shift: 8:00 am- 4:30 pm Monday-Fridays
Duration: 4 months

Job Description:
The Patient Services Representative II (PSR II) serves as the welcoming face of the organization, providing exceptional service to patients during critical health moments. In this role, the PSR II draws high-quality blood samples and prepares them for lab testing, ensuring adherence to established safety and clinical protocols.
This position involves direct interaction with patients in a compassionate, professional manner, fostering trust while clearly explaining procedures. It requires excellent phlebotomy skills, leadership behaviors, attention to detail, and a strong commitment to confidentiality.
Assignments may include physician offices, patient service centers, or other designated healthcare locations.

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Key Responsibilities:

• Perform daily activities under supervisor direction with accuracy and timeliness
• Create a safe, welcoming, and professional environment
• Collect and process both clinical and forensic specimens per protocol
• Accurately verify and label specimens in the presence of patients
• Maintain proper documentation and patient records
• Uphold company commitment to excellence and patient confidentiality
• Travel between locations as needed, sometimes with short notice
• Support a high-volume workflow with professionalism and efficiency
• Collaborate effectively with peers and supervisors

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Requirements:
Education:

• High school diploma or equivalent – REQUIRED
• Medical assistant or paramedic training – Preferred
• Phlebotomy certification – Preferred (REQUIRED in CA, NV, and WA)

 
Experience:

• Minimum 3 years of phlebotomy experience including pediatric, geriatric, and capillary collections – REQUIRED
• 2+ years in a Patient Service Center environment – Preferred
• Prior customer service in retail or healthcare setting – Preferred
• Keyboard/data entry experience

 
Skills & Attributes:

• Superior phlebotomy skills across all age groups
• Ability to deliver error-free work in fast-paced settings
• Strong independent work ethic with minimal supervision
• Reliable transportation, valid driver’s license, and clean driving record (if applicable)
• Willingness to work flexible hours, including weekends, holidays, and overtime
• Proven customer service and interpersonal communication skills
• Adaptability to change and high-stress situations

 
Training:

• Training location may vary depending on trainer availability