Senior Admin - Appeals

Job Title: Senior Admin - Appeals
Location - 100% Remote but local in CA Only
Contract: 3 Months and possibility of extension

Pay Rate: $20 per hour. On W2

Job Summary
• Enter appropriate data into computer systems.
• Aid team members with case file maintenance.
• Enter appropriate information into automated systems for the tracking of all cases processed.
• Receive, process, and distribute incoming mail and faxes.
• Produce and maintain data reports and alert management of inconsistencies or issues.
• Serves as a point of contact for external inquiries from clients, enrollees, and health plans regarding case status.
• Prepare and disseminate case summaries to satisfy client reporting requirements.
• Validate application information aProductst documents.
• Perform other duties as may be assigned by management.
• Perform audits of own work to ensure conformance with established procedures.
 
Education/Experience
• High school / GED Required
• Associate’s degree Preferred
• 2-3 Years of applicable related job experience.
• Proficiency in Microsoft Office, Adobe and ability to accurately perform data entry.
• Excellent organizational, written, and verbal communication skills.
• Ability to perform comfortably in a fast-paced, deadline-oriented work environment.
• Ability to successfully execute complex tasks simultaneously with attention to detail.
• Ability to work as a team, as well as independently.
• Ability to work under standards-based performance measures.
• Ability to apply critical thinking skills.
• Ability to maintain confidentiality and security of all information processed.
• Ability to type 40 WPM
 
Remote Assignment Requirement
• The Remote Worker will conduct daily activities and supervisor communications as if the employee were in a MFS office location.
• The Remote Worker must be accessible by phone, e-mail, IM, or voice mail within a reasonable time period during the agreed-upon work schedule.
• The Remote Worker must have a SmartPhone with ability to access security applications.
• Other members of the Remote Worker’s family and visitors to the Remote Worker’s home may not use MFS equipment.
• Remote Workers are responsible to make the appropriate work arrangements that maintain separation between the employee’s private life and business activities.
• An established and demonstrated safe and quiet homework environment (as defined by the Remote Worker PI Policy and the Remote Worker Privacy and Security Checklist);
• Ability to use and maintain reliable internet service. Upload and download speeds must be a minimum of 80 mbs download.