Phlebotomist II - Float

Location: Plantation, FL
Duration: 5+ Months (Possibility of Extension)
Schedule: Monday–Friday (6:00 AM–4:00 PM) | Saturday Rotation (6:30 AM–11:30 AM)

The Phlebotomist II – Float (Patient Services Representative II) serves as the frontline representative of the organization, providing high-quality phlebotomy services to patients in a professional and compassionate manner. This role requires exceptional skill in collecting blood specimens, preparing them for laboratory testing, and ensuring accurate patient information while maintaining an environment of trust, safety, and confidentiality. Float staff will support multiple locations as needed and must be dependable, punctual, and capable of working independently in fast-paced settings.

• Perform accurate and timely specimen collection and processing in accordance with established procedures and safety protocols.
• Draw high-quality blood samples from pediatric, adult, geriatric, and special-needs patients.
• Create a supportive and reassuring environment by explaining blood draw procedures to patients and ensuring their comfort.
• Verify patient identity and demographic information; obtain patient initials/signature to confirm correct labeling post-venipuncture.
• Maintain proper documentation and required records for all collections and operational tasks.
• Demonstrate strong organizational commitment, professionalism, and a positive attitude toward patients, coworkers, and the public.
• Ensure a safe, clean, and compliant work environment at all assigned locations.
• Support forensic and clinical specimen handling, including chain-of-custody procedures when applicable.
• Follow all company policies, including dress code, health & safety, confidentiality, and quality standards.
• Travel as needed to various Patient Service Centers and in-office phlebotomy sites, sometimes with minimal notice.
• Manage multiple priorities in a high-volume environment while delivering exceptional customer service.
• Communicate clearly and professionally with patients, peers, and supervisors.
• Adapt to schedule changes and support weekend, holiday, on-call, and overtime requirements.

• Proven ability to deliver accurate, error-free work in high-pressure or fast-paced environments.
• Strong phlebotomy skills, including pediatric, geriatric, venipuncture, and capillary collections.
• Ability to work independently with minimal on-site supervision.
• Flexible and available to accommodate varying staffing needs across multiple locations.
• Must demonstrate excellent judgment, adherence to procedures, and integrity with patient information.
• Superior customer service skills with the ability to maintain transparency, empathy, and professionalism.
• Reliable transportation and a valid driver’s license required; rideshare/bus drop-off is not acceptable.
• Clean driving record required, as this role requires regular travel between sites.
• Ability to adapt to changing environments, schedules, and workflow demands.
• Keyboarding and accurate data entry skills required.

• High school diploma or equivalent required.
• Medical Assistant or Paramedic training preferred.
• Phlebotomy certification preferred (mandatory only in CA, NV, WA).

• 1–3 years of phlebotomy experience required, including pediatric and geriatric collections.
• 2 years of Patient Service Center experience preferred.
• Strong customer-service background in healthcare, retail, or service environments highly preferred.

• Must travel between multiple sites and arrive on time for all scheduled shifts.
• Mileage reimbursement available between assigned sites (not from home).
• Must be dependable with excellent attendance—excessive absenteeism or tardiness results in termination.