Phlebotomist II - 1st Shift

Job Title: Phlebotomist II
Job Location: New City, NY
Shift/Time Zone: Monday - Friday 6:30am - 2:30pm alternate weekends 8am-12pm
Duration: 3 - 4 Months
 
Pay: $21.80/hr. on W2 


Job Description:
The Patient Services Representative II (PSR II) serves as the face of our organization, providing compassionate, professional support to patients during routine visits and critical health decisions. This role requires drawing high-quality blood samples and preparing specimens for laboratory testing, following established procedures. The PSR II fosters an environment of trust, explains procedures clearly, and ensures accurate and safe specimen collection. In addition to technical skills, the PSR II demonstrates leadership behaviours, maintains confidentiality, and upholds the highest standards of patient care and process excellence. Assignments may include doctor’s offices, patient service centres, or other locations as business needs require.
Key Responsibilities:

• Perform daily activities accurately, efficiently, and on time under the direction of the area supervisor.
• Maintain a safe, clean, and professional environment for patients and staff.
• Collect both clinical and forensic specimens confidently, skilfully, and according to established procedures.
• Verify patient demographic information and ensure proper labelling of specimens in the patient’s presence.
• Maintain accurate records and documentation for all patient interactions and specimen collections
• Promote a positive image of the organization to patients, clients, and the public, demonstrating organizational commitment.
• Exhibit superior customer service, clear communication, and sensitivity to patient needs.
• Demonstrate leadership behaviours and contribute to process excellence initiatives.

Qualifications:

• Ability to deliver high-quality, error-free work in a fast-paced environment.
• Proven ability to work independently with minimal supervision.
• Advanced phlebotomy skills, including paediatric, geriatric, and capillary collections.
• Flexible availability, including weekends, holidays, on-call, and overtime as needed.
• Commitment to all company policies, procedures, and standards, including dress code, employee health and safety, and Everyday Excellence principles.
• Strong judgment and decision-making skills in alignment with established procedures.
• Reliable transportation, valid driver’s license, and clean driving record (if applicable).
• Willingness to travel and cover multiple locations on short notice.
• Ability to manage multiple priorities in a high-volume setting.

Education & Certification:

• High school diploma or equivalent required.
• Medical training (e.g., medical assistant or paramedic) preferred.
• Phlebotomy certification preferred and required in California, Nevada, and Washington.

Experience:

• Minimum of three years of phlebotomy experience, including paediatric, geriatric, and capillary collections.
• At least two years in a Patient Service Centre environment preferred.
• Customer service experience in a retail or service setting preferred.
• Proficiency with keyboarding and data entry.

Additional Information:

• Training locations may vary based on trainer availability.
• Must be able to maintain confidentiality and handle sensitive patient information responsibly.