Project Manager - I

Project Manager - I
Hybrid- Foster City CA
6 moths
Job Title: Project Manager I
Role Summary
The Project Manager serves as a strategic and operational partner to the Strategic Meetings & Engagement team within US Commercial Operations, responsible for designing, delivering, and scaling efficient, datadriven processes across the full lifecycle of meetings and events. This role blends project management, process optimization, technology enablement, data governance, and vendor management to drive sustainable efficiencies, improve data integrity, and support enterprise scalability.
This is a hybrid role focused on administration execution along with having a strategic operational excellence mindset that leverages automation, bestinclass tools, and structured governance to reduce manual effort and enable consistent, repeatable outcomes.

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Key Responsibilities
Operational Excellence & Project Delivery

• Lead new Operational Excellence and departmental efficiency initiatives from intake through delivery
• Develop and manage project plans, timelines, budgets, and communications for initiatives
• Partner with crossfunctional stakeholders to identify inefficiencies and implement scalable solutions
• Drive continuous improvement across processes and technology platforms supporting meetings and events
• Own SOP development, documentation, and change management across shared processes

Technology & Platform Leadership

• Act as subject matter expert and platform administrator for Smartsheet and related workflow tools
• Design and maintain scalable, replicable process flows across the full meeting lifecycle
• Lead onboarding, training, and enablement of internal teams and agency partners
• Partner with platform developers and vendors as a technology liaison
• Oversee SharePoint site maintenance, access governance, audits, and content accuracy

Data Insights, Governance & Budget Management

• Financial coordination for the department, including spend tracking, opening POs, and contract subimssions.
• Establish and enforce data governance standards, policies, and operating procedures
• Monitor data quality, identify gaps and inconsistencies, and implement preventative solutions
• Ensure data accuracy, integrity, and compliance across systems and reporting

Vendor & Financial Management

• Manage vendor relationships, including MSA, ITSA, and SSO coordination
• Oversee invoice management for assigned vendors and projects
• Partner with Procurement, IT, and Legal to ensure compliant onboarding and renewals

Measurement, Insights & Sustained Engagement

• Lead M&E survey strategy, including question design aligned to enterprise pillars and yearoveryear metrics
• Partner with agencies on survey design and reporting decks
• Analyze data and operational insights to inform decisionmaking and future optimizations
• Act as a driver of change, influencing adoption of new processes and tools

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Impact & Deliverables

• Creation of scalable, repeatable workflows that reduce manual effort
• Improved data quality, governance, and consistency across meetings and events
• Enterpriseready SOPs covering technology and shared processes
• Delivery of highimpact initiatives (e.g., Smartsheet implementations, Teams Resource Hub, Conference allocation workflows)
• Increased operational capacity across SME through automation and standardization

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Core Competencies & Skills

• Expert project and program management capabilities
• Strong operational excellence and process design mindset
• Advanced proficiency in Smartsheet and workflow automation tools
• Data governance, reporting, and quality management expertise
• Vendor, financial, and stakeholder management
• Ability to influence change in complex, crossfunctional environments

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Qualifications

• Bachelors degree or equivalent practical experience (6+ years in meetings and events)
• PMP certification strongly preferred
• Smartsheet certifications (Core Product, Core App, System Administrator)
• Cvent Administrator Certification
• Experience managing enterprisescale processes, platforms, or programs
• Demonstrated success in transforming manual processes into automated, scalable