Proposal Support Lead Analyst

Job Summary
The Proposal Support Advisor is responsible for managing Evernorth RFPs, and proposal development strategy and process for higher-complexity, strategic bids from receipt of the RFP through submission. This individual will have specialized knowledge primarily of Evernorths Pharmacy Benefits Manager/Client solutions as well as background on the Care Solution and Care Delivery products, with the ability to support other segments as needed. The Proposal Support Advisor is responsible for concurrently managing multiple proposals with aggressive deadlines.

Essential Functions

• The RFP process includes: appropriately engaging sales, account management, and other cross-functional leadership to review and develop a market-specific bid strategy and working together to understand and resolve any bid challenges; formatting RFP response documents in accordance with Evernorth brand
• Researching and incorporating responses from our response database and working with subject matter experts to develop custom responses for questions that need further research or buy-in
• Working with client pricing to provide a pricing arrangement and responses to pricing-specific questions; and submitting our proposal response externally
• Responsible for ensuring the responses to requests and questions are compliant with RFP requirements, instructions, and Evernorth contractual obligations. This includes facilitating negotiations amongst cross-functional partners to increase compliance rates, while appropriately mitigating business risk.

• Strategic thinker with a passion for learning and understanding our products, services, and key business drivers
• Ability to thrive in a fast-paced environment, successfully navigate ambiguity, and work independently with minimal guidance
• Demonstrated flexibility and adaptability to change
• Excellent written and verbal communication skills
• Excellent prioritization and time management skills
• Ability to plan for and integrate multiple tasks concurrently
• Experience in directing or working with multi-disciplinary teams
• Ability to develop deep cross-functional relationships, both within day-to-day work activities and beyond directly-assigned tasks
• Demonstrated ability to coordinate tools, resources and people through to project completion
• Knowledge of pharmacy industry and/or healthcare industry preferred