Executive Administrative Business Partner

The Position:
Executive Administrative Business Partner (ABP) - Population Health, Customer Engagement

Position Overview
The Executive Administrative Business Partner will support the Head of Population Health, Customer Engagement field organization by anticipating, assessing, and fulfilling stakeholder needs proactively, in a well-organized, customer-centric manner.

Administrative:
Provide administrative partnership to the assigned leader, inclusive of calendaring, communications, meeting planning, and other administrative tasks as needed
Independently manage assigned leader calendaring and scheduling with various leadership levels of internal and external stakeholders, with a high level of confidentiality and proactivity
Plan, schedule, and coordinate team & Leadership Team meetings
Act as "go-to-person" for general administrative questions or other inquiries (including extensive knowledge of GNE policies)
Maintain key document warehousing, and distribution lists for the teams
May participate in special projects to partner with the Leadership Team or team initiatives

Communications:
Draft clear and effective communications
Present ideas to leadership with a strong presence and verbal communication skills
Partner with internal stakeholder groups to track, manage, prepare, and support various projects, engagements, and communication channels
Coordinate collecting and implementing feedback for communications and surveys when applicable

Collaboration:
Leverage a wide network across the organization to influence effective stakeholder engagement and connection
Work proactively with leadership and partners regularly to schedule, plan, and coordinate high-impact meetings and presentations
Demonstrate strong planning & project management skills with effective follow-up across functional groups

Operations:
Assist the team in various administrative or operational activities such as coordinating agendas, gathering meeting information, editing departmental materials, channeling communication between the department and other Client groups, etc.
Synthesize meeting minutes & feedback; develop outputs for the team (slides, summaries, etc.)
Collate and track high-level timelines and milestones for key team deliverables
May participate in special projects to support CE initiatives
Partner closely with the following departments on applicable business matters, updates, and troubleshooting: HR, IT, Procurement, Finance, FAI, Meeting Services, Offsite Team Meetings, and Compliance

Internal Event Planning & Execution:
Handle logistics for team meetings including sourcing, contracting, rooming lists, registration, communicating logistics, surveys, group activities, dinners, budget, invoice review and payment
Coordinate with internal administrative teams to support field-to-home office engagements, including listening tours and roundtables
Execute team building, culture, wellness, and development activities to support employee engagement as needed

External Event Coordination:
Coordinate with external administrative teams of key customers to facilitate in-office meetings, events, local programs, and gatherings at special congresses
Lead planning/logistics for charitable or community events or outreach across therapeutic areas, in collaboration with local teams
Support contract or funding requests as they relate to various team activities (e.g., HCP presentations, etc.)

Who You Are:
Minimum 3-5 years of administrative experience supporting Senior Management, preferably with field teams
Ability to work across US time zones, dependent on assignment, is required.
Familiarity with the Client organization or pharma/biotechnology is strongly preferred
Previous experience must include responsibilities for managing confidential information
Ability to plan, coordinate, organize, and prioritize work within and across functional groups and execute strategically.
Oversees and promotes accuracy and attention to detail of work systems and procedures, fosters a continuous improvement mindset
In-depth knowledge of gSuite Tools (including gMail, gCal, gSheets, gSlides, gMeet)
BS/BA degree or equivalent industry experience
Business travel, by air or car, is required for occasional internal and external business meetings

Preferred Qualifications:
Strategic Agility: Demonstrated ability to make sound decisions by prioritizing effectively, understanding interdependencies, adapting messages to diverse audiences, and adjusting strategies or operational approaches to align with evolving business needs.
Communication & Professionalism: Strong written and verbal communication skills with the ability to represent Client positively and professionally during internal and external engagements.
Teamwork & Collaboration: Proven ability to cultivate and leverage a broad organizational network, navigate formal and informal structures, and contribute to business needs through strong collaborative efforts.
Project Management & Operational Excellence: Expertise in project management methodologies, strategic planning, and operational execution, with proficiency in agile practices, creating comprehensive plans, and delivering high-quality, timely deliverables using efficient processes and tools.