ENTRY Phlebotomist I

Location: Hollywood, FL
Duration: 3+ Months (Possibility of Extension)
Shift:

• Monday – Friday: 6:00 AM – 1:30 PM
• Every Saturday: 6:30 AM – 11:00 AM

The Entry Phlebotomist I (ENTRY PSR I) plays a vital role in delivering an exceptional patient experience by providing front-line support in both the lobby and draw room. This position focuses on patient interaction, ensuring a welcoming environment while maintaining accuracy, professionalism, and confidentiality. The role also provides an opportunity to develop and expand phlebotomy skills within the organization.

• Greet patients upon arrival and provide a positive, compassionate experience
• Assist patients with check-in using self-service kiosks or handheld tablets
• Address patient questions and concerns with care and professionalism
• Maintain organization and cleanliness of the waiting area
• Ensure smooth patient flow, supporting both lobby and clinical (draw room) operations
• Assist with phlebotomy procedures when required
• Fill in for phlebotomists during breaks or staffing needs
• Accurately maintain records and documentation
• Uphold patient confidentiality and data accuracy at all times
• Promote a professional and safe working environment
• Represent the organization with a positive, service-oriented attitude
• Demonstrate willingness to learn and adapt to new skills and responsibilities

Education:

• High School Diploma or equivalent (Required – no exceptions)
• Phlebotomy certification or prior phlebotomy training required

Experience:

• 1–2 years of customer-facing experience (e.g., retail, healthcare, home health aide, etc.)
• Prior phlebotomy experience required
• Strong data entry and keyboarding skills

• Exceptional customer service skills (critical for success in this role)
• Strong communication and interpersonal skills
• Ability to handle patients with empathy, care, and professionalism
• Attention to detail and accuracy
• Flexibility to work in both front desk/lobby and clinical environments
• Ability to multitask in a fast-paced healthcare setting

• Must be willing to work both in the lobby and perform phlebotomy duties in the draw room
• Candidates only interested in front desk/greeter roles will not be considered
• Commitment to maintaining high standards of patient service and operational excellence

This is an entry-level hybrid position combining front desk patient service with hands-on phlebotomy support. The individual will serve as a lobby greeter while also assisting in clinical operations, making this role essential in ensuring a seamless and comfortable patient experience.