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Job Requirements of Sr. Desktop Support Tech:
-
Employment Type:
Contractor
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Location:
Richmond, VA (Onsite)
Do you meet the requirements for this job?
Sr. Desktop Support Tech
Careers Integrated Resources Inc
Richmond, VA (Onsite)
Contractor
Job Title: Sr. Desktop Support Tech
Location: Richmond, VA
Duration: 10 months
Interviews will be a combination of Phone or Virtual/Web-based IV (initially), then a FOLLOW-UP IN-PERSON Interview will be conducted if there is interest.
Job Description:
The client seeks a qualified resource to be responsible for:
Skill matrix: Skill Required Experience Required Experience Strong working knowledge of computer systems, hardware, and software, including drivers and bios Required 4 Years Excellent problem-solving, analytical, and team-working skills Required 4 Years Excellent communication and interpersonal skills. Required 4 Years demonstrated ability to obtain feedback from customers to improve training methods. Required 4 Years Running reports and analyzing common complaints and problems. Required 4 Years An openness to learning new technologies. Required 2 Years
Location: Richmond, VA
Duration: 10 months
Interviews will be a combination of Phone or Virtual/Web-based IV (initially), then a FOLLOW-UP IN-PERSON Interview will be conducted if there is interest.
Job Description:
The client seeks a qualified resource to be responsible for:
- Considerable knowledge of Microsoft Operating systems; Windows 10 or higher; Working knowledge of MS Office, including Outlook and MS365.
- Considerable knowledge of pc hardware, peripherals & networks
- Ability to use software tools (SCCM, Remote Desktop, Dameware, etc.) to remotely connect to workstations.
- Excellent troubleshooting skills
- Ability to perform software installations, configurations, and troubleshooting hardware and software.
- Considerable knowledge of SCCM/SMS
- A strong working knowledge of computer systems, hardware, and software, including drivers and bios.
- Excellent problem-solving, analytical, and team-working skills.
- Excellent customer service, communication, and interpersonal skills.
- An openness to learning new technologies .
Skill matrix: Skill Required Experience Required Experience Strong working knowledge of computer systems, hardware, and software, including drivers and bios Required 4 Years Excellent problem-solving, analytical, and team-working skills Required 4 Years Excellent communication and interpersonal skills. Required 4 Years demonstrated ability to obtain feedback from customers to improve training methods. Required 4 Years Running reports and analyzing common complaints and problems. Required 4 Years An openness to learning new technologies. Required 2 Years
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