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Job Requirements of Travel Program Associate:
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Employment Type:
Contractor
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Location:
Chapel Hill, NC (Onsite)
Do you meet the requirements for this job?
Travel Program Associate
Careers Integrated Resources Inc
Chapel Hill, NC (Onsite)
Contractor
Job Title: Travel Program Associate
Job Location: Chapel Hill, NC
Job Duration: 11-12 Months (possibility of extension)
Travel & Expense document review:
Job Location: Chapel Hill, NC
Job Duration: 11-12 Months (possibility of extension)
Travel & Expense document review:
- Processes expense reports and reimbursement requests within established department guidelines and with knowledge of operational processes and procedures.
- Maintains full working knowledge of the Concur Travel System and the Web Travel System and demonstrates/explains use of the system to customers.
- Ensures that submissions are in compliance with University, State, and Federal policies.
- Responds promptly and accurately to customers on policy and procedure questions.
- Communicates accurately and clearly to customers through both written and verbal response.
- Engages higher-level staff or supervisor as needed to assist and respond to customers.
- Serves as a subject matter expert on policy and procedure.
- Maintains productive and collaborative work relationships with team members and customers.
- Ability to interpret and enforce policy requirements.
- Strong customer service through both written and verbal communication.
- Ability to identify process errors and escalate issues as necessary.
- Experience with expense report submissions for accurate documentation and information requirements.
- Knowledge of university, state and federal policies for compliance purposes.
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