Admin2-Appeals

Job Title: Admin2-Appeals
Location: Remote - Must live in CA
Hours of Operation: 8am-5pm PST, Monday - Friday
Type: Temp to Perm
Fingerprinting: Must be fingerprinted and cleared by the client

Job Summary
Enter appropriate data into computer systems.
Aid team members with case file maintenance.
Enter appropriate information into automated systems for the tracking of all cases processed.
Receive, process, and distribute incoming mail and faxes.
Produce and maintain data reports and alert management of inconsistencies or issues.
Serves as a point of contact for external inquiries from clients, enrollees, and health plans regarding case status.
Prepare and disseminate case summaries to satisfy client reporting requirements.
Validate application information aProductst documents.
Perform other duties as may be assigned by management.
Perform audits of own work to ensure conformance with established procedures.

Education/Experience
High school / GED Required
Associates Degree Preferred
2-3 Years of applicable related job experience;
Proficiency in Microsoft Office, Adobe and ability to accurately perform data entry;
Excellent organizational, written, and verbal communication skills;
Ability to perform comfortably in a fast-paced, deadline-oriented work environment;
Ability to successfully execute complex tasks simultaneously with attention to detail;
Ability to work as a team, as well as independently;
Ability to work under standards-based performance measures;
Ability to apply critical thinking skills;
Ability to maintain confidentiality and security of all information processed;
Ability to type 40 WPM

Remote Assignment Requirement
The Remote Worker will conduct daily activities and supervisor communications as if the employee were in a MFS office location;
The Remote Worker must be accessible by phone, e-mail, IM, or voice mail within a reasonable time period during the agreed-upon work schedule;
The Remote Worker must have a SmartPhone with ability to access security applications.
Other members of the Remote Workers family and visitors to the Remote Workers home may not use MFS equipment;
Remote Workers are responsible to make the appropriate work arrangements that maintain separation between the employees private life and business activities;
An established and demonstrated safe and quiet homework environment (as defined by the Remote Worker PI Policy and the Remote Worker Privacy and Security Checklist);
Ability to use and maintain reliable internet service. Upload and download speeds must be a minimum of 80 mbs download.