Phlebotomist III - Floater

The PSR III – Floater serves as the face of the company to patients, ensuring a high-quality, professional, and caring experience during blood collection and specimen handling. This role requires strong phlebotomy skills, excellent customer service, and the flexibility to cover multiple locations as needed.

• Draws quality blood samples from patients in a safe, accurate, and skillful manner

• Prepares and processes specimens for laboratory testing following established procedures

• Verifies patient identification and labeling of samples in the presence of patients

• Explains procedures clearly and compassionately to patients

• Maintains a professional and safe environment at all times

• Ensures accurate documentation and record-keeping

• Supports process improvement and adheres to compliance and confidentiality standards

• Demonstrates leadership behaviors and promotes a positive image to patients, clients, and coworkers

• Minimum 3 years phlebotomy experience, including pediatric, geriatric, and capillary collections

• 2+ years experience in a Patient Service Center (PSC) environment preferred

• Experience in customer service within a healthcare, retail, or service industry preferred

• Proficient in keyboard/data entry

• Strong ability to produce error-free work in a fast-paced environment

• Self-motivated and able to work independently with minimal supervision

• Flexible to adapt to changing schedules including weekends, holidays, and overtime

• Demonstrates superior customer focus, strong communication skills, and organizational commitment

• Able to prioritize tasks in high-volume settings

• Must have reliable transportation, valid driver’s license, and clean driving record

• Willingness and ability to travel throughout the Wisconsin area (including Green Bay)

• Must adhere to company policies including dress code, safety, and excellence principles

• High school diploma or equivalent required.

• Training locations will vary depending on trainer availability.

• Candidate must be flexible and able to adjust to varied training sites and schedules.