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Job Requirements of Operations Analyst:
-
Employment Type:
Contractor
-
Location:
Norfolk, VA (Onsite)
Do you meet the requirements for this job?
Operations Analyst
Careers Integrated Resources Inc
Norfolk, VA (Onsite)
Contractor
Job Title: Operations Analyst
Job Location: Norfolk VA 23509
Job Duration: 12 Months (possibility of extension)
Top Required Skills
1) Ability to handle multiple tasks from start to finish, prioritizing and handling constantly changes priority levels
2) Ability to work under pressure and make well thought out decisions
3) Ability to analyze large subsets of data from multiple information sources and determine and create appropriate action plans
4) Strong Customer service skills with prior experience in a long-term hands-on operations analyst role supporting internal and external clients
5) Prior dispatch skills (911 operations centers, utilities operations centers, etc.)
What soft skill requirements do you have (team fit and personality requirements)?
• Strong communication skills both verbal and written
• Ability to lead, collaborate, or work effectively in a variety of teams, including multi-disciplinary teams
High Level Project Overview:
• High Level Project Overview: monitor and dispatch outage trouble calls, analyze outage calls that come in to determine location of problem, prioritize all emergency work, outage and non-outage work for first responders, talk with customers to determine power issues they are having.
Preferred Years of Experience:
• Nice to have hands on dispatch/operations center experience
Education:
• Minimum High School Diploma/GED
Are there any specific companies/industries you’d like to see in the candidate’s experience?
• Prior utilities operations center experience or 911 operations center experience as an operations analyst
Preferred Interview Process Overview (High level):
• Onsite/In Person Interview
Job Location: Norfolk VA 23509
Job Duration: 12 Months (possibility of extension)
Top Required Skills
1) Ability to handle multiple tasks from start to finish, prioritizing and handling constantly changes priority levels
2) Ability to work under pressure and make well thought out decisions
3) Ability to analyze large subsets of data from multiple information sources and determine and create appropriate action plans
4) Strong Customer service skills with prior experience in a long-term hands-on operations analyst role supporting internal and external clients
5) Prior dispatch skills (911 operations centers, utilities operations centers, etc.)
What soft skill requirements do you have (team fit and personality requirements)?
• Strong communication skills both verbal and written
• Ability to lead, collaborate, or work effectively in a variety of teams, including multi-disciplinary teams
High Level Project Overview:
• High Level Project Overview: monitor and dispatch outage trouble calls, analyze outage calls that come in to determine location of problem, prioritize all emergency work, outage and non-outage work for first responders, talk with customers to determine power issues they are having.
Preferred Years of Experience:
• Nice to have hands on dispatch/operations center experience
Education:
• Minimum High School Diploma/GED
Are there any specific companies/industries you’d like to see in the candidate’s experience?
• Prior utilities operations center experience or 911 operations center experience as an operations analyst
Preferred Interview Process Overview (High level):
• Onsite/In Person Interview
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