Analyst II - DSCSA Product Flow

SHIFTS:
Monday - Friday 11:00am-8:00pm and Monday - Friday 8:00am-5:00pm; DEPENDING ON NEED

Pre Screening Questions (Staffing Agency REQUIRED)
Please review the following questions with each candidate before submission and add to the top of their resume:
1. Location: What city and state are you currently located in?
2. Work Environment: Do you have a quiet, dedicated workspace at home with minimal interruptions?
3. DSCSA / Traceability Experience: Do you have hands on experience with TraceLink or a similar DSCSA serialization/traceability platform?
o If yes, which system(s)?
4. Relevant Experience: How many years of experience do you have in supply chain, healthcare, retail, pharmacy, or regulated operations?
5. Exception / Queue Management: Have you managed a high volume exception, ticket, or investigation queue where accuracy and regulatory timelines were critical?
6. Microsoft Office Skills: Are you advanced in Microsoft Excel and PowerPoint?
o Excel examples: pivot tables, lookups, data analysis
o PowerPoint examples: executive summaries, operational reporting

POSITION SUMMARY:
The Senior Analyst DSCSA (Drug Supply Chain Security Act) Product Flow will be primarily responsible for DSCSA activities requiring a high degree of internal-facing interactions, resolving DSCSA data errors, and ensuring efficient product flow of prescription pharmacy product. The Senior Analyst will have the responsibility of managing a queue and processing DSCSA-related data errors, which prevent the compliant product flow of drugs held in quarantine locations at Distribution Centers and pharmacies. In addition, the day-to-day activities will support 10 distinct business units across Retail, PBM as well as playing a key role in maintaining the formal documentation of key processes. The Senior Analyst will join forces with the field teams and leadership; vendors of prescription pharmacy products; and the vendor for the web-based application with which the exceptions queue and processing activities will take place.

This role will focus on monitoring, troubleshooting, and resolving serialization and traceability exceptions, managing serialization and exception handling under the DSCSA.

This is a remote role that can be done anywhere in the US.

The financial Product of work also entails:
1. Minimizing and eliminating the risk for financial penalties incurred due to DSCSA non-compliance.
2. Minimizing the impact to working capital and waste caused by quarantined product, DSCSA-data errors, and internal systems errors.
3. Defining the financial and operational opportunities for savings due to internal and external non-adherence to standard pharmacy warehouse receiving procedures.

Responsibilities
Monitor and manage serialization exceptions using TraceLink SCWM platform, ensuring timely investigation and resolution; Troubleshoot ***s traceability and verification issues, escalating to trading partners
Support the implementation of SOPs and compliance workflows for exception handling and traceability; Maintain and update knowledge management records, ensuring compliance documentation aligns with ***s policies and regulatory standards
Act as a liaison between ***s internal teams and external trading partners (manufacturers, wholesalers), addressing quarantine inventory issues and exception resolutions
Assist in training *** teams (Retail pharmacies and distribution centers, PBM Mail, PBM Specialty, etc.) on serialization compliance, exception management, and best practices
Support the development of systems and processes needed for on-going exceptions management. Stay up to date with DSCSA compliance milestones, providing input for process improvements and regulatory updates

REQUIRED SKILLS
Must have experience in DSCSA compliance/serialization/traceability platform
3+ years experience in supply chain, analysis, retail, or healthcare
Strong verbal and written communication skill with the ability to present finding and influence key stakeholders
Advanced analytical thinking and problem-solving skills; ability to make data-driven decisions under regulatory timelines
Proven experience leading cross functional collaboration and building consensus across *** enterprise
Ability to adapt quickly to shifting priorities and evolving Supply Chain Security Act (DSCSA) regulatory requirements
Highly detailed oriented with strong focus on accuracy and completeness.
Demonstrated ability to manage complex project and competing priorities under tight deadlines
Proven track record managing queues and driving process improvement across large organization
Ability to influence outcomes, mediate conflicts, and guide teams to resolution in high stake regulatory environment
Advanced proficiency in Microsoft Excel and PowerPoint

Preferred Qualifications:
Experience in exception management, triage workflows, and issue resolution within high volume, high urgency environments
Familiarity with DSCSA requirements, serialization, and traceability compliance across all *** business units (distribution center, PBM, retail etc.) settings
Knowledge of typical pharmacy and warehouse product flow and work force
Hands-on experience with TraceLink or similar DSCSA compliance platform
BA/BS in Information Systems, Supply Chain Management, or equivalent
Broad Supply Chain and/or Store Operations experience
Prior experience with Tableau or BI tools
Highly motivated and a natural problem solver
Prior database experience preferably utilizing SQL
Experience in developing analytical tools, templates, financial/statistical models, or process flows

Education
Associates degree required
Bachelor's is preferred