Certified Medical Assistant

Job Title: Certified Medical Assistant
Job Location:  Mesa, AZ, 85207 – Floater
Job Duration: 3 Months+ (Possibility of Extension)
 
Shift: Monday through Friday 8:00 AM- 5:00 PM
 
Job Description:

• Provide technical support to patients, assist them with the registration process, answer patient questions in person and over the phone, including outreach to patients.
• Train local teams on the registration process and support transition of technology systems
• Occasional travel to other office locations to support training events.
• Capture relevant information about the patient’s health and healthcare experience while rooming patients, taking vitals, administering point-of-care testing, and performing standard age and condition-appropriate screening assessments.
• Assist with the coordination of post-visit care by scheduling appointments with specialists, coordinating referrals, and sharing information to the patient’s internal and external care team.
• Collaborate with providers to monitor the health of a panel of patients and determine if they are up to date on preventive measures.
• Participate in the daily operations of a primary care practice, such as answering incoming phone calls, responding to emails, assisting with front desk inquiries, and ensuring the

general upkeep of the clinical space.

• Assist in providing patient education on chronic disease management and coach patients using an action-planning model based on motivational interviewing techniques.
• Provide anticipatory preventive guidance to families with children by establishing healing relationships with members and families.

 
Required Education

• At least 1 year of experience in a high touch customer service or patient facing role in a healthcare setting required.
• License/Certificate: CMA/MA