Manager, Global Streaming Research and Insights

Job Title: Manager, Global Streaming Research and Insights
Location: New York, NY 10036 (Onsite)
Duration: 9+ Months
Pay Range: $55/hr. - $60/hr. on W2

Job Summary:
The Manager, Streaming Research and Insights, is responsible for streaming insights that help meet key business objectives on behalf of client streaming brands, ****+ and **** TV. This roles primary responsibility is to assist with the management, analysis and reporting of consumer insights projects and initiatives that support the needs of the streaming business. In particular, this role will work on the setup and implementation of new workflows to leverage our user database for survey work, as well as support an emerging workstream of primary research projects focused on sports and sports-related topics.

In addition to extensive analytical and interpersonal skills, this role requires someone who knows how to interpret data and consumer research, who has experience leading primary consumer insights projects and who has an understanding of the streaming landscape. They must demonstrate the ability to see patterns, connect insights among consumers and to take a leadership role in project management. A candidate with a passion for media and streaming is a must. Experience or passion for sports research is a plus.

Responsibilities include, but are not limited to:

• Work closely with the Senior Director and the wider team to design, field, coordinate, analyze, and disseminate quantitative and qualitative research projects, including surveys, online research, focus groups, or other forms of research as required. Subjects will primarily focus on streaming but may also extend to other topics related to media and technology, as well as general audience insight areas when needed.
• Work on the setup and implementation of new workflows leveraging our user database, working with internal teams and research vendors to field surveys among specific viewer groups.
• Support a new workstream of primary research projects focused on live sports and sports-related topics, laying the foundation for ongoing sports research while starting to establish best practices.
• When needed, analyze data from various third-party syndicated datasets to Product, support or validate research insights and findings.
• Direct and supervise research vendors where relevant; infuse client perspective into projects; ensure outcomes are insightful and deliver on business needs; and champion the wide communication of results throughout the organization.
• As part of the insights team, it contributes to establishing best practice processes and approaches, as well as the maintenance and expansion of insights tools and systems.

Skills:

• The ability to lead and manage multiple projects and changing priorities effectively in a complex, fast-paced business environment.
• Positive attitude, strong interpersonal skills and ability to form strong professional and working relationships.
• Experience in managing research projects with a high quality of insights being delivered.
• A high level of accuracy and attention to detail is essential.
• Strategic thinker with strong analytical skills and the ability to find and tell a clear story based on data.
• Self-starter who is energetic and enthusiastic, adaptable, and customer-oriented.
• Naturally curious, collaborative, and passionate about consumer behavior and the media industry.
• Must work well under pressure and be able to meet multiple deadlines simultaneously.
• Strong PC, Excel, and PowerPoint skills are a must.
• Fluency in English, with excellent written and verbal communication skills; able to write concisely and compellingly.
• The ability to be diplomatic with a high level of cultural sensitivity.
• Experience with crosstab products such as mTab or SPSS is a plus.
• Experience with syndicated media research tool suites such as Nielsen, Antenna, MRI-Simmons, GWI, ComScore, and YouGov is a plus.

Experience:

• 5+ years in media research, preferably at a media owner (Streaming/TV/digital) or at a research agency.
• Strong experience and knowledge of primary research approaches.

Education:

• Completed Bachelors Degree.