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Order Entry/Invoicing Rep I in Burlington, MA at Integrated Resources, Inc

Date Posted: 1/13/2019

Job Snapshot

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Job Description

The role of the Order Process Logistics Specialist will focus on ensuring the intercompany order management/fulfillment expectations are fully met in support of our NA manufactured products. The Specialist will provide administrative support to the Life Science Business partners and all functional stakeholders. The role will develop the appropriate skills to drive and coordinate our in-house intercompany management processes to ensure we deliver the highest quality of service.

Provide an initial point of contact for in-house intercompany order processing support
Manages the order process procedure using the assigned systems including SAP as well as other ERP systems (EDI, web portal, email)
Coordinate intercompany inquires, complaints and support with internal stakeholders who support our interface including It, Operations, Customer Managers, IT and Business Development.
Prepare and manage day to day international shipment documentation in alignment with subsidiary contracts and internal compliance to agreed timescales and key performance measurements.
Prepare information as required to support both external and internal meetings.
Work effectively and coordinate activities as required across internal teams.
Be an internal champion for our Customer Relationship Management and use the established criteria to accurately manage and report status of intercompany activity and interactions.
Works effectively with functional and support staff
Supplies administrative support when necessary to senior management
Work closely with Operations on pre-shipment activities; including but not limited to export documentation; complaints management; reporting; RMA, Operational Intercept Tracking, as well as key projects as assigned
Work globally to understand intercompany requirements and implement locally
Other duties as assigned