Business Intel Architect/Developer

Job Title: Business Client Architect/Developer
Location : Boise, ID. 83720 (100% Remote)
Duration : 3 months (Possible long-term extension after budget allocation)
Client Domain: State / Federal / Government

Position Overview:
We are seeking a handson implementation engineer to configure and launch a Moodlebased Learning Management System and learner dashboard for Foster Parents and Kinship Caregivers. The role will translate our Product of Work and Functional Requirements into a productionready solution, working closely with IT, the Training Team (admins), and business stake holders. The environment will be statemanaged Docker/Kubernetes, with strict requirements for security (MFA, TLS), accessibility (ADA Title II / WCAG 2.1 AA), nonfunctional performance, and operational runbooks.

Job Description:

• The Business Intelligence (BI) Architect/Developer provides expert guidance on Business Intelligence (BI) skills and technologies.
• Develops scalable and maintainable BI applications to meet business objectives.
• Develops security and authentication standards for the organization.
• Maintains accurate and complete technical architectural documents.
• Defines BI standards, guidelines and best practices for business groups and technical teams.
• Supports BI tools upgrades in development, testing and documentation.
• Performs maintenance and troubleshooting activities for BI tools.
• Diagnoses and resolve BI tool capacity issues.
• Recommends strategies to improve performance and capacity of BI tools.
• Addresses customer queries and issues in a timely manner.
• Provides BI administration and technical support during weekends, after-hours and holidays when needed.
• Provides technical training on BI tools to junior staff.
• Collaborates with BI Administrators, Developers, and Analysts for successful development of BI reporting and analysis solutions.
• Works with business groups and technical teams to develop and maintain data warehouse platform for BI reporting.

Key Responsibilities

• Moodle Configuration & Theming
• Configure Moodle LTS core and required plugins to support SCORM 1.2 Captivate modules and MP4 video delivery.
• Implement learner dashboard UX (cards/tiles, circular progress indicators, resume/recommended learning, DHW branding), responsive for desktop/tablet/mobile.
• Learning Structure & Logic
• Set up Tiers Development Pathways Trainings Badges and tier gating (Tier 2/3 unlock after Tier 1 completion).
• Autoassign PreLicensing/Tier 1 to new users; provide opencatalog fallback if needed.
• ILT (InstructorLed Training) Features
• Configure optional online registration, waitlists, capacity limits, session calendars, and region/virtual filters.
• Enable roster upload and completion recording; (attendance tools preferred, manual acceptable).
• Notifications & Communications
• Implement email + inapp alerts for assignment, reminder, overdue (7day cadence), completion, approval/denial.
• Reporting & Transcripts
• Deliver reports per user, course, date range, development pathway, and a list of all who completed the PreLicensing/Tier 1 suite.
• Configure DHWbranded transcripts; enable external certificate uploads; surface attempt counts to admins.
• Versioning & Retirement
• Enforce completions by course version; archive retired courses (hidden from learners); retain certificate access.
• Security, Accessibility, and Compliance
• Enforce username/password auth with MFA for admins/state employees; ensure HTTPS/TLS, password policy, session timeouts, and immutable audit logs.
• Guide course/content owners on captions, transcripts, alt text, keyboard navigation; support ADA Title II / WCAG 2.1 AA conformance and testing.
• Hosting & Operations (StateManaged Docker/Kubernetes)
• Collaborate with IT ops to deploy Moodle in Docker/K8s; document backups (daily + incrementals), DR (RPO 24h / RTO 8h), monitoring/logging, patching cadence, and promotion across DEV/TEST/UAT/PROD.
• Size for bulk assignment up to ~6,000 users; meet performance targets (e.g., page render < 2s P95, catalog/search < 3s P95).
• Admin Enablement & Knowledge Transfer
• Train Training Team admins (10) on content management, enrollment, ILT sessions, reporting, transcripts, and operational procedures.
• Provide clear runbooks and admin documentation; support UAT and golive cutover.

Skills & Experience:
MustHave

• Moodle administration/configuration experience (production deployments), including SCORM 1.2 and video delivery.
• Proven implementation of learning paths / pathways, badges, tier gating, and rolebased permissions.
• Handson with notifications (email/inapp), reporting, transcripts, and certificates in Moodle.
• Strong security fundamentals: MFA, TLS/HTTPS, password policy, session management, and audit logging.
• Practical knowledge of accessibility (ADA Title II context; WCAG 2.1 AA) and content remediation best practices (captions, transcripts, alt text, keyboard navigation).
• Experience working in Docker/Kubernetes environments; collaboration with IT ops for backups, DR, monitoring, patching, and environment promotion.
• Ability to write clear technical documentation/runbooks and conduct admin training.
• Excellent communication and stakeholder coordination skills (IT + business + Training Team).

NicetoHave

• PHP/MariaDB/Postgres familiarity for Moodle stack; Linux administration basics.
• Experience configuring ILT features (registration, waitlists, capacity, calendar, region/virtual) and roster/attendance workflows.
• Experience delivering solutions in public sector or regulated environments.
• Exposure to performance tuning for lowbandwidth users and responsive UX on mobile/tablet.
• Familiarity with REST/webhooks to prepare for future portal integration (out of Product for Phase 1).

Preferred qualifications:

• Bachelors degree in Business, Economics, Information Science, or a related field.
• Certified Business Analysis Professional (CBAP) certification through the International Institute of Business Analysis (IIBA) is a plus.

Skills Matrix: Skill Required / Desired Amount of Experience Moodle LMS Configuration & Administration (SCORM 1.2, Learning Paths, Roles/Permissions) Required 3 Years LMS Course Delivery & Reporting (SCORM packages, ILT setup, transcripts, certificates) Required 3 Years Notifications & Workflow Configuration (email + in-app alerts, reminder/overdue logic) Required 2 Years Security & Compliance (MFA setup, TLS/HTTPS, audit logging, WCAG 2.1 AA accessibility) Required 2 Years Docker/Kubernetes Collaboration for Application Deployment (state-managed hosting integration) Required 1 Ye Postgres or SQL Server Database Experience (queries, schema understanding, backup mgmt understanding, performance basics) Highly desired 2 Years