Scheduling Specialist II

Job Title: Scheduling Specialist II
Job Location: Newport Beach, CA
Job Duration: 6 Months (possibility of extension)
Payrate: $28.66/hr. on w2

Job Summary:

• The Scheduling Specialist II assists in the coordination of Patient Procedure/Surgical schedule.
• The Specialist II collaborates in the management and scheduling of complex surgical procedures that may require multiple appointments, as well as add-ons and emergent procedures, facilitating communication between patients, physicians, multiple Organization departments, and staff members.
• Collaborates with Insurance Verification Specialists and assists with the authorization process.
• Coordinates with patients in the scheduling of pre-procedure diagnostic tests and clearances, treatment plans and cycles.
• Creates patient itineraries and makes changes as requested.
• Responsible for clerical support, patient registration filing, data entry, preparation of patient charts and other clerical duties as assigned.
• Assists with the master schedule for procedures and coordinates case resource needs.
• Interacts directly with patients and works in a high call volume environment.
• Participates in the continuous quality improvement processes.
• Maintains a working knowledge of departmental standard operating procedures, including the use of specialized instrumentation, Quality Control requirements, and preventative maintenance.
• Maintains confidentiality.
• Performs other duties as assigned.

Required Education:

• High School Graduate or equivalent required.

Required Skills & Experience:

• Minimum of two (2) years' previous scheduling experience.
• Excellent interpersonal and communication skills.
• Knowledge of proper body mechanics and safety measures.
• Basic knowledge of Microsoft Office Suite, including Outlook, Word, Excel, and PowerPoint, plus Healthcare database systems required.
• Strong knowledge of basic medical terminology preferred.
• Proven ability to interface with all customer levels (Physicians, Staff, Vendors, Patients, Family members).
• Full understanding of medical insurance procedures required.

Preferred Skills & Experience:

• Basic keyboarding minimum 35 WPM preferred.