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Job Requirements of IT Support Specialist:
-
Employment Type:
Contractor
-
Location:
Minneapolis, MN (Onsite)
Do you meet the requirements for this job?
IT Support Specialist
Careers Integrated Resources Inc
Minneapolis, MN (Onsite)
Contractor
Title: IT Support Specialist
Location: Minneapolis MN
Contract: 4 month(s) - Possibility of Extension
Work hours: 8:30 am 5:00 pm
Specific Skills Needed:
Top 3-5 mandatory and/or minimum requirements
- Configure, deploy and support hardware (PC, laptop, printers, etc.)
- Image PCs, install optional software products
- Trouble-shoot/diagnose hardware and software problems
- Ability to lift 50 pounds
Top 3-5 desirable attributes/qualifications?
- A+ Certification
- Network+
- Experience with Dell hardware
- Formal Microsoft (OS, Office, 365) training
Required levels/ Years of Experience education
- At least 2-years experience working with hardware in a multi-site corporate environment
PRIMARY OBJECTIVE OF POSITION:
Build standard configurations (hardware and software) for PC s, laptops, tablets, Mac s, multi-function and production printers. Maintain accurate inventory of hardware and software assets, including life-cycle management and disposal. Provide support and troubleshoot issues for PC s, laptops, tablets, Mac s and multi-function and production printers. Assist IS Help Desk with hardware issueresolution.
LEVEL OF EDUCATION, EXPERIENCE OR SKILL SET:
Technical certification or equivalent and a minimum of two years work experience in an information service environment. CompTIA A+ and Network+ Certifications desirable.
Additional requisite knowledge and skills:
Server, PC and laptop hardware configuration and support
Hardware and software inventory control and life-cycle management
Technical problem analysis and resolution
Windows OS and software configuration and support
Ability to lift 50 pounds
MAJOR AREAS OF ACCOUNTABILITY:
Hardware and Software
1. Configure and install standard hardware and software
2. Support standard hardware, operating systems, printers and software.
3. Load operating system and application upgrades
4. Maintain hardware and software inventory records
5. Write and maintain documentation
6. Perform other duties as assigned
Location: Minneapolis MN
Contract: 4 month(s) - Possibility of Extension
Work hours: 8:30 am 5:00 pm
Specific Skills Needed:
Top 3-5 mandatory and/or minimum requirements
- Configure, deploy and support hardware (PC, laptop, printers, etc.)
- Image PCs, install optional software products
- Trouble-shoot/diagnose hardware and software problems
- Ability to lift 50 pounds
Top 3-5 desirable attributes/qualifications?
- A+ Certification
- Network+
- Experience with Dell hardware
- Formal Microsoft (OS, Office, 365) training
Required levels/ Years of Experience education
- At least 2-years experience working with hardware in a multi-site corporate environment
PRIMARY OBJECTIVE OF POSITION:
Build standard configurations (hardware and software) for PC s, laptops, tablets, Mac s, multi-function and production printers. Maintain accurate inventory of hardware and software assets, including life-cycle management and disposal. Provide support and troubleshoot issues for PC s, laptops, tablets, Mac s and multi-function and production printers. Assist IS Help Desk with hardware issueresolution.
LEVEL OF EDUCATION, EXPERIENCE OR SKILL SET:
Technical certification or equivalent and a minimum of two years work experience in an information service environment. CompTIA A+ and Network+ Certifications desirable.
Additional requisite knowledge and skills:
Server, PC and laptop hardware configuration and support
Hardware and software inventory control and life-cycle management
Technical problem analysis and resolution
Windows OS and software configuration and support
Ability to lift 50 pounds
MAJOR AREAS OF ACCOUNTABILITY:
Hardware and Software
1. Configure and install standard hardware and software
2. Support standard hardware, operating systems, printers and software.
3. Load operating system and application upgrades
4. Maintain hardware and software inventory records
5. Write and maintain documentation
6. Perform other duties as assigned
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