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Job Requirements of Customer Service Representative:
-
Employment Type:
Contractor
-
Location:
Chandler, AZ (Onsite)
Do you meet the requirements for this job?
Customer Service Representative
Careers Integrated Resources Inc
Chandler, AZ (Onsite)
Contractor
Job Title: Customer Service Representative
Location: Chandler, AZ
Job Duration: 6+ Months (Possibilities of extension)
Shift: 8:00 AM, 9:00 AM, 10:15 AM, 11:15 AM, 12:15 PM.
Position Summary:
Preferred Qualifications:
Preferred Experience:
Location: Chandler, AZ
Job Duration: 6+ Months (Possibilities of extension)
Shift: 8:00 AM, 9:00 AM, 10:15 AM, 11:15 AM, 12:15 PM.
Position Summary:
- In this role, you will be assisting members with their pharmacy benefit plans via incoming phone calls.
- You will take inbound calls and answer questions regarding prescription insurance, medication coverage and mail order prescriptions so that our members better understand their coverage and options.
- You will have the opportunity to service a variety of clients and call types as our business is every changing and evolving.
- Through your skills and knowledge, you will offer the solutions needed to help simplify their health care experience.
- You will have the opportunity to learn more about health care, while expanding your own experiences, and opening doors to additional opportunities within Client!
Preferred Qualifications:
- Associates degree or equivalent experience
Preferred Experience:
- Ability to problem solve in a positive, productive manner
- Comfortable relating to customers in a patient, helpful way that demonstrates a genuine concern for improving the customer quality of life
- Reliability and compliance with scheduling standards
- Ability to exhibit patience and empathy and express assurance and confidence
- Strong customer service skills, including courteous telephone etiquette and professionalism
- Strong oral, interpersonal and communication skills
- 6+ months of healthcare experience
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