Phlebotomist III - Floater

Job Title: Phlebotomist III - Floater
Job Location: Shoreview, MN
Shift/Time Zone: 6:45AM – 5:30PM CST DAY SHIFT
Duration: 2 - 3 Months

Job Description:
The Patient Services Representative III (PSR III) serves as the face of our company to patients, whether they are visiting for routine health services or critical health decisions. The PSR III is responsible for drawing high-quality blood samples from patients and preparing specimens for laboratory testing, strictly following established procedures. This role requires creating a trusting and confident environment by explaining procedures clearly and performing blood draws skillfully, safely, and accurately.
Responsibilities:

• Perform daily tasks accurately and on schedule under the direction of the area supervisor.
• Maintain a safe, clean, and professional environment at all times.
• Confidently perform both forensic and clinical specimen collection and processing per established guidelines.
• Verify patient demographic information and ensure proper labeling of specimens, including obtaining patient signatures post-venipuncture to confirm specimen accuracy.
• Maintain thorough records and documentation as required.
• Demonstrate leadership behaviors and promote a positive image to patients, clients, colleagues, and the general public.
• Adapt to assignments at various locations including doctor’s offices, patient service centers, or other sites as needed.

Qualifications:

• High school diploma or equivalent required.
• Medical training such as Medical Assistant or Paramedic preferred.
• Phlebotomy certification required for positions in California, Nevada, and Washington.
• Minimum of three years’ phlebotomy experience, including pediatric, geriatric, and capillary collections.
• At least two years’ experience in a Patient Service Center environment preferred.
• Customer service experience in retail or service industries is a plus.
• Proficient keyboard/data entry skills.

Skills and Abilities:

• Excellent phlebotomy skills, including with pediatric and geriatric patients.
• Ability to work independently with minimal supervision.
• Ability to prioritize and handle multiple tasks in a fast-paced, high-volume setting.
• Flexibility to work weekends, holidays, on-call shifts, and overtime as staffing needs require.
• Strong customer focus with excellent communication skills, transparency, and the ability to embrace change.
• Must have reliable transportation, a valid driver’s license, and a clean driving record if travel is required.