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Job Requirements of Patient Registration Representative:
-
Employment Type:
Contractor
-
Location:
Grand Blanc, MI (Onsite)
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Patient Registration Representative
Careers Integrated Resources Inc
Grand Blanc, MI (Onsite)
Contractor
Job Title: Patient Registration Representative
Location: Grand Blanc, MI
Duration: 6 Months+ (Possible Extension)
Schedule Notes:
Duties:
Job Summary:
Skills:
Required Skills & Experience:
Education:
Required Education:
Location: Grand Blanc, MI
Duration: 6 Months+ (Possible Extension)
Schedule Notes:
- This position is 6-month assignment with possible extension.
- Entry Level position
- Prefers candidate that has experience with using medical terminology
- Possible shifts: 12-hour shift, 3-days a week; every other weekend
- 8-hour shift, Monday - Friday with every other weekend
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Shift times available:
- 6 am – 6:30 pm.
- 6 pm - 6:30 am.
Duties:
Job Summary:
- Under general supervision, follows standard operating procedures and protocols for all bedside patient registration activities including patient reception, face-to-face check in, preregistration, confirmation of insurance eligibility and cash collections.
- Performs new patient registration; updates registration and insurance information; responds to inquiries from all callers/customers.
- Advocates on the caller/customer behalf to ensure their needs are met.
- Acts as a welcoming front door for all callers/customers, instilling loyalty and anticipating needs, while providing efficient, effective customer relationship management.
Skills:
Required Skills & Experience:
- One (1) year of experience related to patient admitting, registration and/or insurance eligibility and verification in a hospital or medical office setting.
- Strong computer skills and working knowledge of Microsoft Office products.
- Ability to meet or exceed core customer service responsibilities, standards, and behaviors effectively over the telephone, in person and in writing with patients, visitors and clinical/non-clinical staff.
- Must be willing to be on your feet for long periods and able to instruct others.
- Ability to perform a variety of tasks in a fast-paced environment with frequent interruptions.
- EPIC training/experience.
- Insurance payor systems experience.
- ICD-10 medical terminology experience.
Education:
Required Education:
- High School Diploma.
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