ENTRY Phlebotomist I

Location: Plantation, FL
Duration: 4+ Months (Possible Extension)
Shift:

• Monday–Friday: 6:00 AM – 3:00 PM
• Saturday: 6:30 AM – 11:00 AM

The Entry Phlebotomist I / Patient Services Representative I (PSR I) serves as the welcoming face of our organization, supporting patients during routine lab visits or important health-related testing. This role focuses on compassionate patient care, front-of-house support, and professional lobby management.

This entry-level role offers training in phlebotomy, providing a pathway for growth within the organization. Candidates must be willing and eager to learn phlebotomy skills—this is not strictly a front desk/greeter role.

• Greet patients warmly upon arrival and respond to questions with care and professionalism.
• Assist patients with check-in procedures using self-service kiosks or handheld tablets.
• Create a positive and reassuring environment by explaining the procedures and setting expectations.

• Maintain the cleanliness, order, and integrity of the lobby/waiting area.
• Provide support to phlebotomists during breaks or downtime.
• Be trained in phlebotomy and, once proficient, perform clinical and forensic specimen collection following strict safety and procedural standards.
• Maintain accurate patient documentation and required records.

• Uphold a safe, professional work environment at all times.
• Demonstrate organizational commitment, professionalism, and a positive attitude toward patients, coworkers, and the public.
• Ensure confidentiality and accuracy of patient information.

• High School Diploma or equivalent — REQUIRED

• 1–2 years of client-facing customer service experience — REQUIRED
  (Retail, hospitality, home health aide, or similar roles accepted)
• Keyboard/data entry proficiency required
• No prior phlebotomy experience necessary — full training provided

• Strong ability to provide compassionate, high-level customer service
• Willingness and commitment to learn phlebotomy skills
• Must have reliable personal transportation (rideshare/bus is not accepted)
• Must be within a 20–25 minute commute to the Plantation, FL site
• Punctuality and consistent attendance are mandatory; excessive tardiness or absenteeism may result in termination
• Must be available for all scheduled hours and remain for the full shift

• Warm, empathetic, and patient-focused
• Eager to learn and advance within clinical services
• Organized, professional, and dependable
• Comfortable working in a fast-paced healthcare environment