Receptionist I

Job Title: Receptionist I
Location: Altamonte Springs, FL 32714
Duration: 1 months+ (with possible extension)

Job Summary:
Receptionist 1 receives and correctly routes incoming and outgoing telephone calls and accommodates visitors so that all callers/visitors are attended to promptly, courteously, and accurately. Receptionist 1 performs basic administrative/clerical/operational/customer support/computational tasks. Typically, it works on routine and patterned assignments.

Responsibilities:

• Operates a switchboard or multi-line phone and maintains long distance call logs.
• Takes and distributes accurate messages.
• Greets visitors and determines the nature of their visit.
• Issues visitor passes and maintains visitor logs.
• Alerts appropriate party of visitor arrival or directs visitors to appropriate office, department or employee.
• Responds to routine inquiries from internal or external sources such as the organization's location, hours of operation, phone numbers, and/or email address.
• Performs miscellaneous administrative activities such as booking meeting rooms, typing, organizing and distributing mail, receiving and sending courier packages.
• Makes decisions limited to defined parameters around work expectations, quality standards, priorities and timing.
• Works under close supervision and/or within established policies/practices and guidelines with minimal opportunity for deviation.

 
Required Qualifications:

• Less than 2 years of technical experience.
• Must be passionate about contributing to an organization focused on continuously improving consumer experiences.
• High School Diploma.