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User Support Technician

Careers Integrated Resources Inc San Diego, CA (Onsite) Contractor
Job Title: User Support Technician
Job Location: San Diego, CA 92121
Job Duration: 12+ Months (Possible Extension) 
  

Pay Rate: $30/hr. on W2
Schedule: Monday – Friday, 8 am to 5 pm
 
Description: Must be onsite.
 
Technology Requirements:
  • Windows 10 and 11, Office365
  • Dell computers, Apple iPhones and iPads
  • PC troubleshooting
  • Active Directory, Exchange
 
Typical Daily Tasks:
  • Answer help desk phone calls.
  • Route help desk tickets to appropriate technicians or support groups.
  • Provide on-the-spot troubleshooting as time allows.
  • Provide support through online chat system.
  • Provide walk-up support.
  • Provide local support for systems, including installation, upgrades, and troubleshooting:
    • PC and/or laptop hardware and software
    • Network peripherals and printers
    • Telephone systems
  • Maintain loaner laptops and projectors.
  • Manage PC and/or network inventory.
 
Preferred Background / Prior Work Experience:
  • 1-2 years of experience in IT support or helpdesk roles.
 
Priority Soft Skills:
  • Higher than average personable skills as the user will be internally customer-facing.
 
Additional Notes:
  • IS Helpdesk support may include a rotating schedule with some after-hours coverage.
  • Responsibilities include installation, upgrades, and troubleshooting of PC/laptop hardware, software, network peripherals, printers, and maintaining inventory.
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Job Snapshot

Employee Type

Contractor

Location

San Diego, CA (Onsite)

Job Type

Skilled Labor - Trades

Experience

Not Specified

Date Posted

02/10/2026

Job ID

26-03532

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