System Director - Productivity Optimization

Job Title: System Director - Productivity Optimization
Location: Tulsa, OK
Duration: 12+ Months (Possibilities of extension)

Schedule Notes: Monday through Friday, 8:00 AM – 5:00 PM, Onsite

Sign-On Bonus: No
Relocation Assistance: If outside of 51 miles
 
Job Summary:
The System Director, Productivity Optimization is responsible for assessing and partnering with clinical and non-clinical leadership, executives, finance, and other stakeholders to implement benchmarking and labor strategies designed to improve performance system-wide and support industry best practices. This role facilitates the development, approval, and implementation of standard labor practices across delivery operations. They are responsible for managing complex data gathering and analytics to present recommendations which support short- and long-term planning efforts. Promotes a collaborative, open, and inclusive work environment within a highly matrixed organization. This position provides leadership in the development and implementation of policies, procedures, and practices that support current and future labor optimization strategies.
 
Job Responsibilities:

• Develops a single benchmarking process and standard including the development of a governance process.
• Creates strategies to attain the established system targets along with timelines to achieve and maintain targets.
• Supports talent acquisition and enables optimal and consistent staffing models and skill mixes.
• Partners with Human Resources on standard processes and governance for position control designed to ensure consistent and cost-effective labor management and utilization.
• Directs and participates in the development, implementation, and consistent application of effective organizational policies, procedures, and practices, and optimal staffing models.
• Supports and develops internal controls to ensure that assets are Producted, policies and operating procedures are followed, necessary controls are effective and efficient, and compliance with current laws and regulations is achieved.
• Develops tools, monitors, and assesses whether benchmarking and staffing models are implemented, effective, and performance is sustained.
• Supports and promotes benchmarking and staffing research of best practices, trends, analysis, and strategies to support current and future operations.
• Reviews, prepares, analyzes, and presents reports and recommendations to senior leadership regarding operations, programs, services, and/or other applicable areas of interest in order to provide concise and accurate information that aids in decision-making.
• Leads the development and delivery of benchmarking and other productivity and staffing model-related training.
• Takes accountability for achieving system strategies and initiatives.
• Develops the process and governance for assessing and approving staffing model variances.
• Establishes and promotes teamwork and collaboration between individuals, departments, and the entire organization in the development of system-wide standards and targets.

 
Decision Making:

• The carrying out of non-routine procedures under constantly changing conditions, in conformance with general instructions from a supervisor.

 
Working Relationships:

• Coordinates activities of others (does not supervise).
• Works with internal and/or external customers via telephone or face-to-face interaction.
• Works with other healthcare professionals and staff.
• Works frequently with individuals at Director level or above.

 
Supplemental Information:
This document generally describes the essential functions of the job and the physical demands required to perform the job. This compilation of essential functions and physical demands is not all-inclusive nor does it prohibit the assignment of additional duties.
 
Education:
Required Education:

• Bachelor’s degree in Business, Engineering, or related field.

 
Skills:
Required Skills & Experience:

• Minimum eight (8) years of experience within healthcare operations and labor management.
• Basic knowledge of healthcare productivity environment.
• Knowledge of Microsoft 365 and other applicable software.
• Working knowledge of labor management software.
• Advanced analytical skills.
• Excellent customer service skills.
• Superior communication skills, both written and verbal that present clear and concise information.
• Strong ability to interact with clinical leaders to drive performance improvement.
• Ability to work independently and collaboratively in a fast-paced environment, managing multiple priorities with competing deadlines.

 
Preferred Skills & Experience:

• Labor management systems experience.
   

Hours Per Week: 40.00
Hours Per Day: 8.00
Days Per Week: 5.00