Program Manager – Business Capability – Lead

Job Description: Job Title: Program Management & Operational Excellence
Site Location: 50% Onsite at Princeton Pike
Work Schedule: Mon-Fri 8am-5pm

Summary
We are seeking highly skilled professionals to support process optimization and strategic transformation initiatives within Drug Development. Contractors will work alongside internal leaders to drive operational excellence, project management, and change management across a portfolio of high-impact workstreams. This role requires strong program management capabilities, process design and analysis expertise, and the ability to deliver clear, actionable recommendations that improve cycle time, productivity, and quality. Successful candidates will thrive in a dynamic environment, demonstrate intellectual curiosity, and bring a practical, hands-on approach to executing complex initiatives.

Key Responsibilities
Provide program management support across multiple workstreams, including project planning, milestone tracking, risk identification, and progress reporting
Partner with Business Process Owners and leaders to design, document, and implement future-state processes, ensuring alignment across functions and governance structures
Develop and maintain process maps, SOP updates, and supporting documentation using enterprise tools (e.g., Adonis, MS Project, OnePlan)
Lead implementation and change management activities, including communication and socialization plans, training development support, and stakeholder engagement
Support value realization through tracking of benefits, performance metrics, and initiative outcomes; provide analysis to diagnose root causes of underperformance and recommend corrective actions
Manage initiative portfolio dashboards and reporting to ensure visibility and alignment with org priorities
Deliver high-quality materials for exec communications, including presentations, dashboards, and briefs
Contribute to knowledge transfer and sustainability by creating playbooks, transition materials, and tools to embed continuous improvement practices within the organization

Education
Bachelor s degree in Business, Life Sciences, Engineering, or related field required
Advanced degree (MBA, MS, PhD, PharmD) preferred but not required

Qualifications
5+ years of experience in project management, operational excellence, or business process improvement within the pharmaceutical or life sciences industry
Strong background in change management and implementation planning, with demonstrated ability to influence stakeholders across functions and levels
Experience in process mapping, performance analysis, and continuous improvement methodologies (Lean Six Sigma certification preferred)
Familiarity with relevant technologies and tools used in business process management (e.g., Adonis, OnePlan, MS Project, workflow automation tools)
Excellent communication skills, with proven ability to prepare executive-level presentations and engage stakeholders effectively
High proficiency critical thinking, problem-solving, & decision-making under dynamic and shifting priorities
Demonstrated adaptability, flexibility, and resilience in transformation environments
Track record of delivering results in large, complex organizations with competing demands


Working Conditions:
Exposure to hazards or disagreeable conditions: N/A
Travel required: N/A

Physical Demands: Office Work
Additional Information: N/A