Enrollment Coordinator

Job Title: Enrollment Coordinator
Location: Pittsburgh, PA
Duration: 6 Months

Position Summary:
Our contingent workforce plays a critical role in working with our new and existing Medicare member clients to process enrollments and various other requests. The position will work in accordance with the Center for Medicare/Medicaid Services (CMS) guidelines to ensure regulatory compliance takes place. This position requires a strong focus around accurate and timely customer support to ensure member enrollment. Key Responsibilities are as follows:

Responsibilities:

• Identifying and processing different types of documents and routing them to the correct area for processing.
• Processing returned mail and updating members addresses
• Meet monthly established quality and productivity goals on a consistent basis
• Follow work instructions regarding enrollment tasks

Experience:

• Basic skills in MS Excel, MS Word and Outlook
• At least 1 years of overall related experience of Center for Medicare/Medicaid Services (CMS) guidelines for Medicare Part D enrollment processes or previous work experience in regulatory environment Dependable/Responsible/Accountable
• Excellent spoken and written communication skills
• Capable of managing through transition, while fostering a positive team environment
• Confident in decision making ability within strict timelines Exceptional prioritization and organizational skills
• Acts with integrity and uses sound judgment in dealing with confidential information

Education:

• Verifiable High School diploma or GED required;