Business Systems Analyst III

Responsibilities

• Consult with management to address business needs, ensuring linkage across business units, development, operations, and technical teams.

• Recommend solutions to increase efficiency, reduce costs, and improve customer service.

• Research software/hardware products to support budgeting and purchasing decisions.

• Define and implement complex, cross-functional, multi-platform solutions.

• Lead requirements analysis and ensure specifications are complete, traceable, feasible, and verifiable.

• Manage changing requirements, assess impacts, and communicate risks/issues to project teams.

• Collaborate with technical and QA teams to ensure business needs are met.

• Anticipate customer needs, build strong business relationships, and identify opportunities for improvement.

• Apply knowledge of application development methodologies to business interactions.

• May serve as project lead, business systems analyst lead, or technical lead for small/medium efforts, and manage phases of larger efforts.

• Guide, instruct, and validate the work of other analysts; support multiple concurrent projects.

Education

• Bachelor’s degree in Computer Science, Information Systems, or related field; or equivalent experience (1 year technical = 1 year college).

• Master’s degree preferred.

Experience

• 7+ years in IT and systems analysis.

• Proven experience leading requirements development efforts.

• Health insurance industry experience preferred.

• Strong ability to translate complex technical concepts into business terms.

Skills & Certifications

• CCBA™ or CBAP® preferred.

• Strong leadership, organization, and prioritization skills.

• Advanced understanding of integrated/interdependent systems.

• Excellent written/oral communication across technical & non-technical forums.

• Strong negotiation, facilitation, and presentation skills.