Phlebotomist III - Floater

Job Title: Phlebotomist III - Floater
Job Location: Kansas City, MO
Job Duration: 3 Months (possibility of extension)
Shift: Monday - Friday, availability from 6:30am - 8:00pm, 8 hr. shifts

Job Summary:

• The Patient Services Representative III (PSR III) serves as the face of the company, providing high-quality patient care during specimen collection and processing.
• This role involves drawing blood samples, preparing specimens for laboratory testing, and ensuring patient comfort, safety, and confidentiality.
• The PSR III demonstrates leadership behaviors, process excellence, and superior customer service while working across multiple locations as business needs require.
• Assignments may include doctor’s offices, patient service centers, or other designated locations.

Key Responsibilities:

Patient Care & Specimen Collection:

• Perform clinical and forensic specimen collection and processing following established procedures.
• Draw blood samples accurately, safely, and skillfully (including pediatric, geriatric, and capillary collections).
• Explain procedures clearly to patients to establish trust and confidence.
• Verify patient demographic information and obtain patient signature post-venipuncture.
• Ensure specimens are labeled correctly in the patient’s presence.

Documentation & Compliance:

• Maintain accurate records and required documentation.
• Follow all policies related to confidentiality, accuracy, and patient information.
• Adhere to company policies, safety standards, and dress code.

Professional Conduct & Environment:

• Maintain a safe, professional, and welcoming environment.
• Promote a positive company image to patients, clients, employees, and the public.
• Demonstrate organizational commitment and Everyday Excellence Guiding Principles.

Operational Support:

• Perform daily activities accurately and on time under the direction of the area supervisor.
• Work independently with minimal on-site supervision.
• Handle multiple priorities in a high-volume setting.
• Travel to and cover multiple Patient Service Center and in-office locations with minimal notice.

Required Skills & Abilities:

• Excellent phlebotomy skills.
• Strong attention to detail and accuracy.
• Ability to work in a fast-paced environment.
• Superior customer service and communication skills.
• Ability to make decisions based on established procedures and sound judgment.
• Comfortable with change and flexible work environments.
• Keyboarding and data entry proficiency.

Education & Certifications:

• High school diploma or equivalent (required).

Experience Requirements:

• Minimum 3 years of phlebotomy experience, including pediatric, geriatric, and capillary collections.

Additional Requirements:

• Reliable transportation.
• Valid driver’s license and clean driving record (if applicable).
• Ability to travel and work flexible hours.
• Training locations may vary based on trainer availability.