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Job Requirements of Customer Service Associate Representative:
-
Employment Type:
Contractor
-
Location:
Lake Mary, FL (Onsite)
Do you meet the requirements for this job?
Customer Service Associate Representative
Careers Integrated Resources Inc
Lake Mary, FL (Onsite)
Contractor
Duties:
Delivers straightforward administrative and/or other basic business services in Customer Service. Receives requests by mail, telephone, or in person regarding orders and claims/policies. Responds to inquiries from facilities , providers and/or others for information and assistance. Performs research to respond to inquiries and interprets policy provisions to determine most effective response. Mails or routes claim forms and supporting documentation to various units for processing. Position typically requires excellent interpersonal skills, ability to understand and interpret policy provisions. Independently responds to inquiries, grievances, complaints Issues tend to be routine in nature. Good knowledge and understanding of Customer Service and business/operating processes and procedures. Works to clearly defined procedures under close supervision.
3 Non-Negotiable Skills:
- Phone Skills
- Microsoft Outlook exp
- Tech Savy
Education:
.
Skills:
Microsoft programs, Excel, Outlook
•if possible to have SAP knowledge
City: Lake Mary
Schedule:
Start Date: 10/27/2025
End Date: 02/27/2026
Schedule Notes: Monday - Friday 10-7pm EST Training Schedule Tues & Wed 9-6pm or possibly 8:30 - 5:30 Work from Home but the first day and as needed for events or training will be onsite. Need local candidates.
Hours Per Week: 40.00
Hours Per Day: 8.00
Days Per Week: 5.00
Delivers straightforward administrative and/or other basic business services in Customer Service. Receives requests by mail, telephone, or in person regarding orders and claims/policies. Responds to inquiries from facilities , providers and/or others for information and assistance. Performs research to respond to inquiries and interprets policy provisions to determine most effective response. Mails or routes claim forms and supporting documentation to various units for processing. Position typically requires excellent interpersonal skills, ability to understand and interpret policy provisions. Independently responds to inquiries, grievances, complaints Issues tend to be routine in nature. Good knowledge and understanding of Customer Service and business/operating processes and procedures. Works to clearly defined procedures under close supervision.
3 Non-Negotiable Skills:
- Phone Skills
- Microsoft Outlook exp
- Tech Savy
Education:
.
Skills:
Microsoft programs, Excel, Outlook
•if possible to have SAP knowledge
City: Lake Mary
Schedule:
Start Date: 10/27/2025
End Date: 02/27/2026
Schedule Notes: Monday - Friday 10-7pm EST Training Schedule Tues & Wed 9-6pm or possibly 8:30 - 5:30 Work from Home but the first day and as needed for events or training will be onsite. Need local candidates.
Hours Per Week: 40.00
Hours Per Day: 8.00
Days Per Week: 5.00
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