Phlebotomist (Traveler)

The Patient Services Representative (PSR) serves as the face of the company for patients seeking routine care or critical, life-defining health services. The PSR is responsible for collecting high-quality blood specimens, preparing them for laboratory testing, and ensuring a safe, professional, and compassionate patient experience.

The PSR interacts directly with patients, fostering trust and confidence by clearly explaining procedures and performing blood draws accurately, safely, and skillfully. This role requires a strong commitment to confidentiality, accuracy, and process excellence while demonstrating leadership behaviors and organizational values.

Assignments may include work in a doctor’s office, patient service center, or other locations as business needs require.

• Perform venipuncture and specimen collection (forensic and clinical) following established practices and procedures

• Prepare and process specimens for laboratory testing

• Verify patient demographics and obtain patient initials/signature post-venipuncture to confirm correct labeling

• Maintain accurate records and required documentation

• Perform daily duties accurately and on time under the direction of the area supervisor

• Maintain a safe, clean, and professional work environment

• Demonstrate leadership behaviors and promote process excellence

• Protect patient confidentiality and ensure data accuracy

• Promote a positive image of the organization to patients, clients, employees, and the public

• Minimum of 2–3 years of phlebotomy experience

• Excellent phlebotomy skills, including pediatric and geriatric patients

• Ability to deliver high-quality, error-free work in a fast-paced environment

• Ability to work independently with minimal on-site supervision

• Strong organizational skills with the ability to manage multiple priorities

• Demonstrated superior customer service and communication skills

• Ability to make decisions using established procedures and sound judgment

• Flexible availability required, including weekends, holidays, on-call, and overtime

• Must be willing to work at multiple locations with minimal notice

• Must be available for training at varying locations based on trainer availability

• Must be able to stay for the entire scheduled shift and arrive on time

• Excessive absenteeism or tardiness is not tolerated and may result in termination

• Must have reliable transportation to and from work

  • Public transportation, Uber, or rideshare does not qualify as reliable transportation

• Valid driver’s license and clean driving record required if applicable

• Commitment to company Policies & Procedures, including:

  • Dress Code

  • Employee Health & Safety

  • Everyday Excellence Guiding Principles

• Must follow Client Onboarding Requirements

• Epic experience preferred