Phlebotomist II

The PSR II represents the face of the company to patients visiting for routine health services or critical diagnostic testing. This role involves skillfully drawing blood, preparing specimens for lab testing, and maintaining high standards of patient care and confidentiality. The PSR II is expected to demonstrate leadership behaviors, process excellence, and deliver exceptional customer service in fast-paced environments.

• Perform forensic and clinical specimen collection and processing in accordance with established procedures.

• Accurately verify and document patient demographic information and obtain signature post-venipuncture to confirm specimen labeling.

• Create a professional and trusting environment through direct patient interaction.

• Maintain a safe, clean, and professional workspace.

• Complete all required records, logs, and documentation accurately and on time.

• Act as a brand ambassador by promoting a positive image of the company to patients, clients, and the public.

• Follow and support all policies and procedures, including safety protocols, dress code, and customer service standards.

• Must be able to make sound decisions based on standard operating procedures.

• High school diploma or equivalent (Required)

• Medical assistant or paramedic training (Preferred)

• Phlebotomy certification (Preferred; Required in CA, NV, WA)

• Proven ability to work in a high-volume, fast-paced setting

• Ability to work independently with minimal supervision

• Strong time management and prioritization skills

• Exceptional customer service and communication abilities

• Willingness to embrace change and promote continuous improvement

• Must be flexible with scheduling, including:

• Training Locations: May vary based on trainer availability.