Phlebotomist II - 1st Shift

The Patient Services Representative II (PSR II) represents the face of our company to patients who visit for routine health checks or critical diagnostic testing. The PSR II is responsible for drawing quality blood samples, preparing specimens for laboratory testing, and ensuring a professional, safe, and compassionate patient experience. This role requires strong phlebotomy skills, attention to detail, and the ability to maintain confidentiality and accuracy at all times.

Successful applicants may be assigned to a doctor’s office, patient service center, or other locations based on business needs.

• Perform daily activities accurately, efficiently, and on time under the direction of the area supervisor.

• Maintain a safe, clean, and professional environment for patients and staff.

• Perform both forensic and clinical specimen collection and processing duties in accordance with established procedures.

• Verify patient demographic information and confirm tube labeling with patients post-venipuncture to ensure accuracy.

• Maintain required records, documentation, and logs.

• Demonstrate organizational commitment and promote a positive image to patients, clients, colleagues, and the public.

• Exhibit leadership behaviors, process excellence, and strong interpersonal communication skills.

• Ability to deliver quality, error-free work in a fast-paced environment.

• Ability to work independently with minimal supervision.

• Excellent phlebotomy skills, including pediatric, geriatric, and capillary collections.

• Flexible availability for weekends, holidays, on-call shifts, overtime, and travel as needed.

• Commitment to all company Policies & Procedures, including dress code, safety, and confidentiality standards.

• Sound decision-making and judgment based on established procedures.

• Reliable transportation, valid driver’s license, and a clean driving record (if applicable).

• Ability to handle multiple priorities in a high-volume setting.

• Demonstrate superior customer service and professional communication with patients, peers, and supervisors.

• Willingness to adapt and embrace change while maintaining business knowledge and professionalism.

• Required: High school diploma or equivalent.

• Required: Minimum 3 years of phlebotomy experience, including pediatric, geriatric, and capillary collections.

• Self-starter with strong organizational abilities.

• Training locations may vary based on trainer availability.