Phlebotomist II

Job Title: Phlebotomist I
Job Location: Asheville, NC
Job Duration: 3-4 Months (possibility of extension)
Shift: Monday - Friday, 5:00am - 11:00am

Job Summary:

• The Patient Services Representative II (PSR II) represents the face of our company to patients who come in, both as part of their health routine or for insights into life-defining health decisions.
• The PSR II draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures.
• The PSR II has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe, and accurate manner.
• The PSR II will demonstrate Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy of patient information.
• Successful applicants may be assigned to a doctor’s office, a patient service center, or as business needs dictate.

Key Responsibilities:

• Under the direction of the area supervisor, perform daily activities accurately and on time.
• Maintain a safe and professional environment.
• Perform with confidence both forensic and clinical specimen collection and processing duties following established practices and procedures.
• Verify patient demographic information and initials, including patient signature post-venipuncture, to confirm tubes were labeled in their presence and that the name on the label is correct.
• Maintain required records and documentation.
• Demonstrate organizational commitment and promote a positive image to patients, clients, employees, and the public in general.

Job Requirements:

• Ability to provide quality, error-free work in a fast-paced environment.
• Ability to work independently with minimal on-site supervision.
• Excellent phlebotomy skills, including pediatric and geriatric collections.
• Flexible and available based on staffing needs, including weekends, holidays, on-call, and overtime.
• Committed to all policies and procedures, including Company dress code, Employee Health & Safety, and Everyday Excellence Guiding Principles.
• Ability to make decisions based on established procedures and exercise good judgment.
• Must have reliable transportation, a valid driver’s license, and a clean driving record, if applicable.
• Travel and flexible hours required to work multiple locations and cover Patient Service Center and In-Office Phlebotomy locations with minimal notice.
• Capable of handling multiple priorities in a high-volume setting.
• Must demonstrate superior customer focus; ability to communicate openly and transparently with peers, supervisors, and patients; ability to accelerate and embrace change; and knowledge of our business.
• Training locations may vary based on trainer availability.

Required Education:

• High school diploma or equivalent REQUIRED.
• Medical training: medical assistant or paramedic training preferred.

Work Experience:

• 1–3 years of phlebotomy experience required, inclusive of pediatric, geriatric, and capillary collections.
• 2 years in a Patient Service Center environment preferred.
• Customer service experience in a retail or service environment highly preferred.
• Keyboard and data entry experience required.

Additional Job Details:

• Must list home city and commute time to jobsite on resume (should be within 20–25 minutes to site).
• Candidate must have their own reliable transportation to get to and from the worksite without issue.
• Being dropped off by bus, Uber, or rideshare is not considered reliable transportation.
• Candidate must be available to work whenever scheduled, be on time, and stay for the entire shift.
• Excessive absenteeism or tardiness is not tolerated and will be cause for termination.