Phlebotomist II

Title: Phlebotomist II
Location: Fort Worth, TX, 76137
Shift: 7AM-4P M- F W/ROTATIONAL SATURDAYS
Duration: 3 Months

Job Summary:
The Patient Services Representative II (PSR II) serves as the primary point of contact for patients, providing exceptional customer service while performing high-quality blood collection and specimen preparation for laboratory testing. This role requires strong communication, accuracy, and professionalism while maintaining patient trust and confidentiality.

Key Responsibilities:

• Perform venipuncture, capillary, and butterfly blood collections on patients of all ages, ensuring accuracy and patient comfort.

• Prepare, label, and process specimens for laboratory testing according to established protocols and safety standards.

• Verify patient identity and demographic information; ensure specimen labeling accuracy in the patient’s presence.

• Maintain required records, logs, and documentation in compliance with company and regulatory standards.

• Create a positive and professional environment, promoting trust and confidence with patients and coworkers.

• Adhere to infection control, safety, and confidentiality protocols.

• Support multiple collection sites as needed, with flexibility for weekends, holidays, and on-call coverage.

• Demonstrate leadership behaviors, process excellence, and superior customer focus.

• Utilize EMR and data entry systems accurately for patient information and specimen tracking.

• Represent the organization’s values while upholding a clean, safe, and efficient workspace.

Qualifications:

• High School Diploma or equivalent (required).

• Phlebotomy certification (preferred; required in CA, NV, and WA).

• 1–3 years of recent phlebotomy experience, including pediatric, geriatric, and capillary collections.

• Prior experience in a Patient Service Center or healthcare setting preferred.

• Strong interpersonal and communication skills.

• Ability to work independently and handle multiple priorities in a fast-paced environment.

• Reliable transportation and valid driver’s license (as applicable).

• Proficiency in data entry and electronic medical records (EMR) systems.