Phlebotomist II

The PSR II is the face of the company to patients, responsible for drawing quality blood samples and preparing specimens for lab testing. This role involves direct patient interaction, ensuring an atmosphere of trust and professionalism. The PSR II must demonstrate leadership behaviors, process excellence, and uphold patient confidentiality.

• Draw blood specimens from patients in a skillful, safe, and accurate manner.

• Prepare specimens for laboratory testing following established procedures.

• Verify patient demographic information and ensure accurate labeling of samples.

• Maintain documentation and required records accurately.

• Perform forensic and clinical specimen collection and processing duties.

• Promote a safe and professional work environment.

• Create a positive image to patients, clients, employees, and the public.

• Communicate procedures clearly to patients and provide a reassuring experience.

• Perform front-of-house (FOH) duties and phlebotomy as needed.

• Reports to the area supervisor.

• May be assigned to a doctor's office, Patient Service Center (PSC), or other locations as business needs dictate.

• Training locations may vary based on trainer availability.

• Strong phlebotomy skills, including pediatric and geriatric collections.

• High accuracy and attention to detail in a fast-paced, high-volume setting.

• Ability to handle multiple priorities independently with minimal supervision.

• Excellent customer service and communication skills.

• Adaptability to change and process improvements.

• Proficiency in keyboarding and data entry.

• Demonstrate leadership behaviors and process excellence.

• Maintain confidentiality of patient information.

• Adhere to company policies, including dress code and safety procedures.

• Demonstrate superior customer focus and transparency in communication.

• Must be flexible and available for:

  • Weekends, holidays, on-call, and overtime.

  • Travel to multiple locations with minimal notice.

• Reliable transportation, a valid driver’s license, and a clean driving record required (if applicable).

• Required: High school diploma or equivalent.

• Required: Minimum 3 years phlebotomy experience, including pediatric, geriatric, and capillary collections.