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Senior Business Systems Analyst

Careers Integrated Resources Inc Richmond, VA (Onsite) Contractor
Job Title: Senior Business Systems Analyst
Location: Richmond, VA 23219
Duration: 12 Months (Possible Extension)
Initial Interview: phone interview then Second on-site or Teams panel interview
 
Job Description:
High Level Project Overview:
  • is seeking a Senior Business Systems Analyst in ***’s ITBA DES & Enterprise Applications department.
  • This functional team position will provide support to our Facilities & Fleet Management teams.
  • The individual in this position will provide support for internal customers, and their applications/processes including second or third level Help Line support.
  • Experience with M5, Indoor Finders, and building management systems is strongly preferred, however experience with enterprise application configuration and support paired with a willingness and aptitude to learn can be substituted for experience.
  • This individual will also be assigned to lead or support client IT projects, and enhancements.
 
Key Responsibilities:
  • Partner with Facilities teams to understand operational needs and translate them into detailed business requirements.
  • Identify business systems solution requirements by interviewing clients and analyzing work processes to evaluate information systems functionality.
  • Analyze business requirements and design solutions to meet those requirements, testing, implementing, and maintaining software applications.
  • Conduct business process analysis and contribute to long-range system planning.
  • Develop and execute test plans, perform system configuration, and assist with user acceptance testing.
  • Assist with implementing workarounds when system issues affect operations and provide advanced customer service.
  • Provide second and third-level Help Line support for Facilities-related system issues.
  • Lead or support enhancements and IT projects that improve Facilities operations and asset management.
  • Communicate effectively with stakeholders to ensure alignment between technology solutions and business strategies.
  • Mentor junior analysts and contribute to team knowledge sharing.
 
Top Required Skills:
  • 6+ years of hands on experience as a Business Systems Analyst (business analysis, process mapping, and enterprise application support )
  • Experience with ERP systems or Fleet Management, and Facilities Management applications
  • Experience handling projects with integrations options between systems and processes
  • Strong understanding and adherence to formal testing and change management methodologies
 
Proven experience with:
  • Experience with ERP systems or Fleet Management, and Facilities Management applications.
  • Familiarity with integration options between systems and processes.
  • Strong adherence to formal testing and change management methodologies.
 
Soft Skills:
  • Ability to work as part of a team, being led and leading
  • Effective communication – written, verbal, presentation
  • Workshop and problem-solving facilitation with business unit client groups and IT teams.
 
Additional Skills and Attributes:
  • Ability to research and resolve complex customer issues.
  • Strong communication skills—verbal, written, and presentation.
  • Proven ability to manage multiple deadlines and work independently.
  • Demonstrated concern for quality and customer trust.
  • Experience with technology projects and understanding of the software development lifecycle.
 
Required Education & Years of Experience:
  • Bachelor’s degree with 2+ years of experience in business analysis, process mapping, and enterprise application support
  • Associate’s degree with 5+ years of relevant experience.
 
Specific companies/industries:
  • Experience in information Technology, a business/technology consulting firm, utility experience, oil and gas experience.
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Job Snapshot

Employee Type

Contractor

Location

Richmond, VA (Onsite)

Job Type

Information Technology

Experience

Not Specified

Date Posted

09/16/2025

Job ID

25-60076

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