ENTRY Phlebotomist I

Location: Ocala, FL
Duration: 3+ Months (Possibility of Extension)
Shift: Monday to Friday, 5:30 AM – 2:30 PM

The ENTRY Phlebotomist I / Patient Services Representative I (PSR I) serves as the welcoming face of the organization, providing compassionate and professional service to patients. This entry-level role is ideal for individuals passionate about healthcare and eager to learn Phlebotomy skills. The PSR I will assist with patient check-ins, maintain the waiting area, and support Phlebotomy operations during breaks or downtime.

• Greet patients upon arrival and assist with check-in using self-service kiosks or handheld tablets.
• Provide empathetic and informative responses to patient inquiries.
• Maintain a clean, safe, and professional waiting area.
• Support Phlebotomy staff during breaks and learn Phlebotomy procedures.
• Once trained, perform forensic and clinical specimen collection and processing.
• Ensure accurate documentation and uphold patient confidentiality.
• Demonstrate commitment to organizational values and a positive public image.

Education:

• High School Diploma or equivalent (Required)

Experience:

• 1–2 years of client-facing customer service experience (Required)
  (Retail, Home Health Aide, Hospitality, etc.)
• No prior Phlebotomy experience required.
• Keyboard/data entry proficiency is essential.

• Exceptional customer service and interpersonal skills.
• Willingness to learn and perform Phlebotomy duties.
• Ability to work independently and as part of a team.
• Strong attention to detail and confidentiality.
• Reliable transportation (rideshare/bus not considered reliable).
• Punctuality and full-shift availability are mandatory.

• Candidates must reside within a 20–25 minute commute from the Ocala, FL site.
• This is a Front of House role with a clear path to Phlebotomy training.
• Do not apply if unwilling to learn or perform Phlebotomy duties.
• Excessive tardiness or absenteeism will result in termination.