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Patient Services Coordinator II

Careers Integrated Resources Inc New York, NY (Onsite) Contractor
Duties:
Job Summary:
Works cohesively with the Primary Care Provider to facilitate patients care plan, participating in daily huddles/monthly case discussions, facilitating appointments, coordinating information and continuing care requirements.
Essential Duties:
-Collaborates with other clinical staff, to resolve issues impacting patients care progression.
-Monitors and updates dashboard with reminders and alerts, to organize daily tasks such as: visit status reminders, follow-up appointments, authorizations for medical review, coordination of specialty appointments and resolving billing errors (when applicable).
-Contact insurance carriers for patients pre-certification; consults with Department/Practice Manager with respect to patients needs or addressing escalated issues.
-Provides front-end coverage as needed; records telephone encounters for routing to appropriate Providers.
-Works as liaison with Physicians, patients and clinical staff to connect patients with relevant internal/external resources.
-Provides recommendation for process/service improvement to promote patients satisfaction and address issues.
-Provide thoughtful and informative responses to patient while guiding them through their healthcare options.
-Maintain understanding of medical terminology and practices used within the hospital through further education.
-Performs other duties as assigned.

Education:
Required Education:
-AAS degree or 1-4 years experience (experience can be in hospitality, healthcare, customer service, business, etc.)
Preferred Education:
-Bachelor s degree preferred.
Required Certifications & Licensure:
-N/A
Preferred Certifications & Licensure:
-Medical Terminology Certificate highly desirable.

Languages:
English( Speak, Read, Write )

Certifications & Licenses:
Medical Terminology
Medical Terminology Certificate
Skills:

Required

  • RETAIL SALES
  • LIAISON
  • BILLING
  • CUSTOMER SERVICE ORIENTED
  • PRIMARY CARE


Additional

  • OFFICE MEDICAL
Languages: English( Speak, Read, Write ) Minimum Degree Required: Bachelor's Degree

Skills:
Required Skills & Experience:
-Four (4)+ years of healthcare/customer service or other relevant experience.
Preferred Skills & Experience:
-N/A

Minimum Degree Required: Bachelor's Degree

City: New York
Start Date: 01/27/2025 Hours Per Week: 37.50 Est. End Date: 04/26/2025 Hours Per Day: 8.00 Schedule Notes: 9am-5pm M-F Days Per Week: 5.00
Department: KAPLAN STEVEN : 02649667XXXX
MSM
Cloud Department: Dept / Floor: 5th Floor at 110 E 60th, 1st Floor at 1450 Madison Ave Shift Hours: 9am-5pm M-F Contract Type: Local Union Position?: No Compliance Analyst: Initial Start Date: On-Call Required?: No Min. Pay Rate: Max. Pay Rate:

Schedule:
Start Date: 01/27/2025
End Date: 04/26/2025
Schedule Notes: 9am-5pm M-F
Hours Per Week: 37.50
Hours Per Day: 8.00
Days Per Week: 5.00
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Job Snapshot

Employee Type

Contractor

Location

New York, NY (Onsite)

Job Type

Other

Experience

Not Specified

Date Posted

12/21/2024

Job ID

24-33499

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