Administrative Services Assistant

Job Title: Administrative Services Assistant
Location: Knoxville, TN
Duration: 6 Months+ (Possibilities of Extension)
 
Summary:
Qualifications – Education and Experience:

• Graduation from an accredited college or university with a bachelor's degree and experience equivalent to two years of professional full-time staff work.

Substitution of Education for Experience:

• Additional graduate coursework from an accredited college or university in public or business administration or other acceptable field may be substituted for the required experience, on a year-for-year basis, to a maximum of two years.

Substitution of Experience for Education:

• Qualifying full-time increasingly responsible sub-professional experience, paraprofessional, or professional experience may be substituted for the required education, on a year-for-year basis, to a maximum of four years.

 
Overview:
Under general supervision, is responsible for professional staff work of average difficulty in relieving an executive of administrative detail; and performs related work as required. An employee in this class performs a variety of general and special assignments in relieving an executive of administrative detail. This role is ideal for a strategic thinker, an organized multitasker who can anticipate needs before they arise, and is trusted to operate with independence, discretion, excellence, and a high degree of professionalism.
 
Responsibilities:

• Create time by managing calendars and keeping schedules focused and on target.
• Perform a variety of general staff administrative duties to support program operations.
• Drive clarity by aligning communications and logistics so every detail is on point.
• Track follow-ups, maintain pace, and push priorities forward.
• Consult with director to determine costs, time, resources, and/or materials needed to complete an initiative.
• Monitor orders, employee time, and inventory of supplies.
• Assist in special assignments.
• Enter data into electronic databases to ensure accurate processing and record keeping.
• Use electronic office productivity software (MS Word, Excel) to perform daily tasks.
• Pull relevant information from electronic databases.
• Maintain account entries in electronic databases to ensure accurate record keeping.
• May be responsible for making travel arrangements and ordering office supplies as needed.

 
Competencies (KSA’s):
Competencies:

• Resourcefulness.
• Customer Focus.
• Organizational Savvy.
• Instills Trust.
• Drives Engagement.

Knowledge:

• Clerical.
• Communications and Media.
• Customer and Personal Service.
• Computer Software.

Skills:

• Active Learning and Listening.
• Learning Strategies.
• Mathematics.
• Monitoring.
• Judgment and Decision Making.
• Typing.
• Keyboarding.
• Telecommunications.
• Customer Service.

Abilities:

• Mathematical Reasoning.
• Written Comprehension.
• Speech Clarity.
• Speech Recognition.

 
Standards:

• A valid driver’s license is required for this position.