Patient Services Representative I (PSR I)

Job Title: Patient Services Representative I (PSR I)
Location: Seattle, WA 98104
Duration: 3 Months+ (Possible Extension)

Pay Range: $22.90 - $28.30/hr. on W2
 
Job Description:
The Patient Services Representative I (PSR I) represents the face of the company to patients who come in, either as part of their health routine or for insights into life-defining health decisions. The PSR I draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures. The PSR I has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe, and accurate manner. The PSR I will demonstrate leadership behaviors while focusing on process excellence, confidentiality, and accuracy in handling patient information.
 
Key Responsibilities:

• Under the direction of the area supervisor, perform daily activities accurately and on time.
• Maintain a safe and professional environment.
• Perform both forensic and clinical specimen collection and processing duties following established practices and procedures.
• Maintain required records and documentation.
• Demonstrate organizational commitment and promote a positive image to patients, clients, employees, and the public in general.

 
Job Requirements:

• Ability to provide quality, error-free work in a fast-paced environment.
• Ability to work independently with minimal on-site supervision.
• Excellent phlebotomy skills, including pediatric and geriatric.
• Flexible and available based on staffing needs, including weekends, holidays, on-call, and overtime.

 
Required Education:

• High school diploma or equivalent REQUIRED
• Medical training: medical assistant or paramedic training preferred.
• Phlebotomy certification preferred (Required in California, Nevada, and Washington).

 
Work Experience:

• Minimum of 6 months experience REQUIRED.
• One (1) year+ phlebotomy experience preferred.
• Customer service in a retail or service environment preferred.
• Keyboard/data entry experience a must.

 
Skills:

• Strong attention to detail and accuracy.
• Ability to work under pressure and prioritize tasks.
• Excellent communication and interpersonal skills.